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Display Order Payment Methods Screen
Purpose: This screen lists all of the methods of payment used on the order. Payment methods apply across recipients. The screen does not display refunds or balance due pay types.
Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit table when this screen is displayed. See Logging Credit Card Data Access in the Data Security and Encryption Guide for more information.
How to display this screen: Select Pay Methods from the Order Inquiry Header Screen or Order Inquiry Detail Screen.
Field |
Description |
Order # |
A unique number the system assigns to the order. You will not see a ship-to suffix with the order number on this screen because payment methods apply across all recipients. Numeric, 8 positions; display-only. |
Sold to |
The name of the customer or company who placed the order. Alphanumeric, 41 positions; display-only. |
Ship to |
The name of the customer or company to receive the order. Alphanumeric, 41 positions; display-only. |
Payment method |
Represents the method of payment on an order. Pay types codes are defined in and validated against the Pay Type table. See Working with Pay Types (WPAY). Numeric, 2 positions; display-only. |
Payment method |
A description of the pay type, and information such as the credit card number and expiration date, that is associated with the payment type. If you use credit card tokenization, the credit card number may be a token rather than the actual credit card number. If you do not have authority to the Display Full Credit Card Number (B14) secured feature, the credit card number displays in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire credit card number. See Credit Card Number Format for an overview. If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, the credit card number and expiration date are not displayed. Alphanumeric, 30 characters; display-only. |
Amount |
Three fields that identify the: Amount to charge The total value charged to the payment method. If no value appears, then this payment type serves as a “catch-all,” meaning any amount not assigned to another payment method applies to this one. Amount billed The amount that applies to the payment method that has been billed to the customer. For credit card payments, this is the total amount billed to the credit card. The system updates this amount as soon as the card is billed even before you process deposits. If you are using deferred or installment billing, the total amount to charge the card displays, even if the total amount has not yet been billed. |
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Note: If this is a prepay amount, and part of the prepayment total was applied to a membership program, only the remaining amount appears as the amount to charge or amount billed. For example, if the customer sent a check for $100.00 and $80.00 was applied to the membership program, $20.00 appears here. See Membership Overview. Amount credited The amount that has been credited to the payment method in the event of a return, overpayment, cancellation, or sellout. Numeric, 9 positions with a 2-place decimal; display-only. |
Chg seq (Charge sequence) |
A number that designates the order of use for the payment method, from zero to 99. The catch-all account must have the highest charge sequence. A charge sequence of 99 indicates that the payment method has been deactivated on the order; see Enter Payment Methods Screen in Order Maintenance. Numeric, 2 positions; display-only. |
Pay plan (Payment plan code) |
A code that identifies the payment plan associated with the payment method on this order. Payment plan codes are defined in and validated against the Flexible Payment Options table. See Working with Flexible Payment Options (WFPO). Alphanumeric, 6 positions; display-only. |
CC Last 4 |
The last four positions of the credit card number. From the CC Last 4 field in the Order Payment Method table. If you use credit card encryption, the system does not encrypt the value in this field. Alphanumeric, 4 positions; display-only. |
Screen Option |
Procedure |
Review order pay type detail |
Select Display Detail to advance to the Display Order Pay Type Screen (1 of 2). |
Review credit authorization history |
Select Display authorization history to advance to the Display Authorization History Screen. |
Review contributions |
Select Display contributions to advance to the Display Contributions Screen if the customer made a contribution using that payment type. If the customer has not used that payment type to make a contribution, a message displays: No Contributions Exist. |
Display deposit history |
Select Display Deposit History to advance to the Display Deposit History Screen. |
Display payment history |
Select Display payment history to advance to the Display Order Payment History Screen. |
Display Order Pay Type Screen (1 of 2)
Purpose: Use this screen to view order pay type detail. This screen displays the specific properties or characteristics that comprise the order payment method you selected.
Additional order pay type information: Select OK to advance to the Display Order Pay Type Screen (2 of 2).
Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit table when this screen is displayed. See Logging Credit Card Data Access in the Data Security and Encryption Guide for more information.
How to display this screen: Select Details for a payment method at the Display Order Payment Methods Screen.
Field |
Description |
Order # |
A unique number assigned to the order. Numeric, 7 positions; display-only. |
Sold to |
The sold to customer defined for this order. Last name: Alphanumeric, 25 positions; display-only. First name: Alphanumeric, 15 positions; display-only. Middle initial: Alphanumeric, 1 position; display-only. |
Pay type |
The pay type code and description associated with this order. Pay type codes are defined in and validated against the Pay Type table. See Working with Pay Types (WPAY). Pay type code: Numeric, 2 positions; display-only. Pay type description: Alphanumeric, 30 positions; display-only. |
Amount to charge |
The total amount that applies as a charge to the payment method shown. If this field is blank, the balance of the charge for the order applies to the payment method. The balance charge occurs after charges to all other pay types on the order have reached their defined limit. Numeric, 9 positions with a 2-place decimal; display-only. |
Amount authorized |
The amount authorized for the credit card payment. The system updates this field: • when the system creates a pre-generated pick for the order in an H Generated Has Authorization status. This field remains blank: • if the payment is not a pay category 2 credit card pay type. • if a pre-generated pick is not created for the order. • when the system creates a pre-generated pick for the order in a G Generated No Authorization status; in this situation, the system updates this field when you print the pick slip. Numeric, 9 positions with a 2-place decimal; display-only. |
Amount billed |
The amount that has already been billed against this pay method. For credit card payments, this is the total amount billed to the credit card. The system updates this amount as soon as the card is billed even before you process deposits. If you are using deferred or installment billing, the total amount to charge the card displays, even if the total amount has not yet been billed. Note: If this is a prepay amount, and part of the prepayment total was applied to a membership program, only the remaining amount appears as the amount to charge or amount billed. For example, if the customer sent a check for $100.00 and $80.00 was applied to the membership program, $20.00 appears here. See Membership Overview. Numeric, 9 positions with a 2-place decimal; display-only. |
Amount collected |
The amount you have received from the customer. An amount is collected when: • A shipment is billed using a credit card payment type (Note: This field is updated before you process deposits, and the update occurs regardless of whether the credit card uses a deferred or installment payment plan or is set up for immediate deposit) • Cash amount is entered for a prepaid order Check and cash amounts are collected immediately, while credit card amount will not be visible until billing occurs. |
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For credit card payments, the system updates this amount as soon as the card is billed even before you process deposits. If you are using deferred or installment billing, the total amount to charge the card displays, even if the total amount has not yet been collected. Note: If this is a prepay amount, and part of the prepayment total was applied to a membership program, only the remaining amount appears as the amount to charge or amount billed. For example, if the customer sent a check for $100.00 and $80.00 was applied to the membership program, $20.00 appears here. See Membership Overview. Numeric, 9 positions with a 2-place decimal; display-only. |
Amount credited |
The amount from this payment type that the customer has received as credit or refund, represented by the creation of a refund in the Refund table. This information is updated when the refund is processed or the refund check is cut. Numeric, 9 positions with a 2-place decimal; display-only. |
Charge sequence |
A number that designates the order in which a payment method is used. Numeric, 1 position; display-only. |
Cash applied date |
The month, day, and year you applied a cash (prepaid) payment to the order. Numeric, 6 positions; display-only. |
Routing # (Routing number) |
Check interface: An informational field that represents the routing number for the check interface pay type from the Check Interface Payment Type (G26) system control value. Alphanumeric, 9 positions; display-only. |
Acct # (Checking account number) |
Check interface: An informational field that represents the checking account number for the check interface pay type from the Check Interface Payment Type (G26) system control value. Alphanumeric, 20 positions; display-only. |
Check # (Check number) |
An informational field that represents the check number for the check interface pay type from the Check Interface Payment Type (G26) system control value. Numeric, 6 positions; display-only. |
Check download date (Check interface download date) |
Not implemented. Numeric, 6 positions (in user date format); display-only. |
Credit card # |
The credit card number the customer used on the order. If you use credit card tokenization, this number may be a token rather than the actual credit card number. You can change the credit card number on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method. Masking: If you do not have authority to the Display Full Credit Card Number (B14) secured feature, the credit card number displays in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire credit card number. See Credit Card Number Format for an overview. For added security, you can run the SECRISK periodic to permanently remove the first 12 digits of credit card numbers. The numbers are no longer displayed, regardless of user authority. For more information, see the Credit Card Retention Days (K65) system control value. If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, this field is blank. Alphanumeric, 20 positions; display-only. |
Authorization date |
The month, day, and year that your credit card authorization service confirmed or authorized the customer's credit card for the order, or you manually authorized the credit card. Numeric, 6 positions; display-only. |
Expiration date |
The date the credit card is no longer active. The expiration date may be zero, depending on the setting of the Require expiration date flag for the pay type. For example, a stored value card credit card type typically does not require an expiration date. See Types of Credit Cards for more information. You can change the expiration date on the Change Credit Card window. See Changing Credit Card Information for an Invoice Payment Method. If you do not have authority to the Restrict Access to Credit Card Numbers in OI and OM (A88) secured feature, this field is blank. Numeric, 4 positions (MMYY format); display-only.Numeric, 4 positions; display-only. |
CC Last 4 |
The last four positions of the credit card number. From the CC Last 4 field in the Order Payment Method table. If you use credit card encryption, the system does not encrypt the value in this field. Alphanumeric, 4 positions; display-only. |
Authorization number |
The number you used when you manually authorized the credit card, or the authorization service assigned when authorizing the credit card. The number can be overridden for manual or authorization service updates, and clears when the order is purged. For orders using a payment plan, the system retains the original authorization number from pick slip generation, even after you receive a full authorization for deposit. Alphanumeric, 16 positions; display-only. |
Card security value |
The credit card’s security value. Note: The card security value is only available for online authorizations; once an order is accepted, the system removes the card security value from the order, even if the order has not received an approved online authorization. American Express: The card security value, or CID (card identification number), is a 4-digit number imprinted, not embossed, on an American Express credit card. The card security value displays above and to the right of the imprinted credit card number on the front of the card. Discover: The card security value, or CID (card identification number), is a 3-digit number in reverse indent printing located on the signature panel on the reverse side of the credit card following the account number. VISA: The card security value, or CVV2 (card verification value), is a 3-digit number in reverse indent printing located on the signature panel on the reverse side of the credit card following the account number. MasterCard: The card security value, or CVC2 (card validation code), is a 3-digit number in reverse indent printing located on the signature panel on the reverse side of the credit card following the account number. Reducing fraud: Authorization services use credit card security to help reduce fraud by verifying that the credit card is present at the point of sale and to ensure that the credit card data from the transaction matches the data stored by the authorization service for that card. |
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The card security value and card security presence are used for the processing of VISA, Discover, MasterCard, and American Express online authorization transactions only; the card security value and presence are informational-only for every other credit card transaction. The card security response received for the authorization is stored in the Vendor response 2 field in the Authorization History table. Note: The system removes the card security value from an order when the order is accepted, even if an approved online authorization has not been received on the order; no message is written to Order History. Card security processing is not available during batch authorization or deposit processing. See Credit Card Security Service (CID, CVV2, CVC2). Numeric, 4 positions; display-only. |
Authorization amount |
The amount for this payment method that your authorization service has approved. This field is updated by the Auto Authorization function, and clears when the order is purged. Numeric, 9 positions with a 2-place decimal; display-only. |
Card security presence |
Indicates to the authorization service whether a card security value (CID, CVV, CVC) is present on the credit card. If a card security presence exists for the credit card payment method, the authorization service performs card security identification. Valid values: • Value Present = card security value is present on the credit card. • Value Illegible = card security value is present on the credit card, but is illegible. • No Value = card security value is not present on the credit card. See Credit Card Security Service (CID, CVV2, CVC2). Numeric, 1 position; display-only. |
Issuing bank |
The description of the bank issuing the credit card. This field is not currently implemented. Alphanumeric, 10 positions; display-only. |
Issue # |
An incremental issue number, assigned by some banks when they replace a card because it is lost or stolen. Debit cards might require a start date, an issue number, both, or neither. The Require issue # flag for the pay type controls whether an issue number is required or optional. Alphanumeric, 2 positions; display-only. |
Start date |
The first date when the card is effective. The Require start date flag for the pay type controls whether the start date is required or optional. You might use a start date for a debit card to indicate the first date when the card is effective. Numeric, 4 positions; display-only. |
Hold reason |
Represents why the pay type is on hold. Pay type holds include: • PT = Pay Type hold is a hold reason code that the system displays when the order is on pay type hold and no other hold exists. • Prepaid order holds: • TM = Time hold. The system assigns this hold when you specify a check hold time period in the Pay Type table. The hold remains in effect until the time period lapses or you manually release the hold through the Release Held Orders program, whichever occurs first. • KF = Check fraud. A hold that the system assigns when the micra number on a check meets a fraud condition that you defined in the Miscellaneous Fraud table. |
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• BD = Balance due. A hold that refers to an outstanding balance or amount unpaid that exceeds an amount limit or percentage you established in the Pay Type table. This hold applies when the only pay type on the order is cash. Credit card holds: • AV = AVS hold. A credit card pay type hold that the system assigns when the credit card fails address verification. • CF = Credit card fraud. A credit card pay type hold that applies when you have entered the credit card number in the Miscellaneous Fraud • PV = Pay Plan Velocity Hold. A hold that the system assigns when a credit card has been used too many times within a specified period for an order containing a deferred or installment payment plan. • P$= Pay Plan Dollar Threshold. A hold that the system assigns when the total amount and invoice amount outstanding for a sold to customer on orders containing a deferred or installment payment plan exceeds the Dollar Threshold for Sold To Customer Orders with Flexible Payments (F54) system control value. • W = Waiting for credit authorization. A hold that applies to an order waiting for authorization from a credit checking service bureau from the Pay Type table. CW hold will not prevent the order from processing. See Releasing Held Orders. User-defined holds: A user-defined hold reason displays here if, for example, the pay type was declined by the authorization service and you associated the vendor response with a unique pay type hold reason. See the Hold date field. Alphanumeric, 2 positions; display-only. |
Hold until |
The date when the order is eligible for release through the Release Orders on Time Hold Periodic Function. You can assign a number of days for the system to add when calculating the hold date to each response code you receive from an authorization service. See Defining Vendor Response Codes for more information on setting up vendor responses for authorization services, and releasing orders from time hold. Numeric, 6 positions (in user date format); display-only. |
Display Order Pay Type Screen (2 of 2)
Purpose: Use this screen to review order pay type detail related to deferred or installment pay plans.
How to display this screen: Select OK at the Display Order Pay Type Screen (1 of 2).
Field |
Description |
Order # |
A unique number assigned to the order. Numeric, 7 positions; display-only. |
Sold to |
The sold to customer defined for this order. Last name: Alphanumeric, 25 positions; display-only. First name: Alphanumeric, 15 positions; display-only. Middle initial: Alphanumeric, 1 position; display-only. |
Pay type |
The pay type code and description associated with this order. Pay type codes are defined in and validated against the Pay Type table. See Working with Pay Types (WPAY). Pay type code: Numeric, 2 positions; display-only. Pay type description: Alphanumeric, 30 positions; display-only. |
Pay plan code |
The payment plan code and description associated with the pay type on this order. Payment plan codes are defined in and validated against the Flexible Payment Options table. See Working with Flexible Payment Options (WFPO). Pay plan code: Alphanumeric, 5 positions; display-only. Pay plan description: Alphanumeric, 40 positions; display-only. |
Suppress deposit |
Indicates whether the system will include this invoice payment method when you run Processing Auto Deposits (SDEP). Valid values are: • Selected = The system will not attempt to deposit this payment method. • Unselected = This payment method will be included when you process deposits. The system determines how to set this flag based on the setting of the Suppress deposit flag at the Display Order Pay Type Screen (1 of 2). This field can be selected if: • you create the order through the Generic Order Interface (Order API); see Suppressing Deposits and Refunds for an overview. • this is a ship-for-pickup order, and the Payment at POS for Ship for Pickup Orders (L60) system control value is selected. See that system control value for background. Only credit card payment methods can have this flag selected. This flag is selected only for the first time that you bill against the payment method; afterward, the system resets the flag for the payment method to Unselected. Once you bill this payment method, the system resets this flag to Unselected. |
Suppress refund |
Indicates whether the system will ever generate a refund for this payment method. Valid values are: • selected = The system will never generate a refund to the customer for this payment method; instead, any refund will be created in a cancel pending status, and canceled when you process refunds. In addition, if the return disposition code assigned to the return matches the return disposition code defined in the Return Disposition Code to Exclude in ORCE Sales Feed (M22) system control value, the system excludes the return (credit) invoice from the Oracle Retail Customer Engagement Sales Feed and does not generate a return confirmation for the return. • unselected = Refunds will be created if appropriate based on normal processing. This flag can be selected if: • you create the order through the Generic Order Interface (Order API); see Suppressing Deposits and Refunds for an overview. • this is a ship-for-pickup order, and the Payment at POS for Ship for Pickup Orders (L60) system control value is selected. See that system control value for background. Additionally, this flag can be changed when you create a return through the Inbound Return API; see Suppressing Refunds for an overview. |
# days for deferral |
The number of days the payment is deferred. This field is used with deferred payment plans only. Numeric, 3 positions; display-only. |
Fix date for deferral |
The day of the month when payment for this order is due. This field is used with deferred payment plans only. Numeric, 6 positions (in user date format); display-only. |
# of installments |
The number of installments for this order. This field is used with installment payment plans only. Numeric, 2 positions; display-only. |
Installment interval |
The amount of days between each installment. This field is used with installment payment plans only. Numeric, 3 positions; display-only. |
Fixed installment date |
The day of the month when each installment is due. This field is used with installment payment plans only. Numeric, 6 positions (in user date format); display-only. |
Expiration date |
The date when this payment plan expires. Numeric, 6 positions (in user date format); display-only. |
Display Authorization History Screen
Purpose: Use this screen to review the authorization transactions that occurred for the customer's credit card.
Note: Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit table when this screen is displayed. See Logging Credit Card Data Access in the Data Security and Encryption Guide for more information.
Creating authorization history for orders authorized on the web: Order Management System creates an authorization history record with a status of A Approved for an order that received an approved credit card authorization on the web storefront if an auth_number and auth_amount are defined for the credit card payment
How to display this screen: Select Display authorization history for a payment method at the Display Order Payment Methods Screen.
For more information: See Display Order Payment Methods Screen for a description of the fields at the top of this screen.
Field |
Description |
Currency code |
The currency of the Authorization amount and Deposit amount. You can toggle between displaying the Authorization amount and Deposit amount in the local currency and alternate currency if you Use Alternate Currency Pricing (H89) and you select Alternate Currency. If you are viewing the amounts in the alternate currency, this field displays; if you are viewing the amounts in the local currency, this field does not display. The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended table. The system updates the Order Header Extended table with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate. This field displays only if the Use Alternate Currency Pricing (H89) system control value is selected and the order is associated with an alternate currency. See Using Alternate Currency Pricing for an overview and required setup. Alphanumeric, 3 positions; display-only. |
Sts (Status) |
The status of the authorization as updated by the system. Valid values are: • blank = Not sent yet • S = Sent, but not received • A = Authorized • D = Declined • E = Expired; updated to this status by Pick Slip Generation only • O = Authorized, but not used • M = Mismatch Auth/Deposit (created for authorizations during deposits) Alphanumeric, 1 position; display-only. |
Auth amt (Authorized amount) |
The amount the service bureau authorized to be charged on the credit card. Alternate currency pricing: You can toggle between viewing the authorization amount in the local currency and the alternate currency by selecting Alternate Currency if the Use Alternate Currency Pricing (H89) system control value is selected and the order is associated with an alternate currency. See Using Alternate Currency Pricing for an overview and required setup. Numeric, 11 positions with a 2-place decimal; display-only. |
Auth# (Authorization number) |
A number for the authorization transaction assigned by the authorization service. Alphanumeric, 16 positions; display-only. |
Auth date (Authorization date) |
The date the authorization service approved the amount to be charged. Numeric, 6 positions (in user date format); display-only. |
Send date |
The date you transmitted the authorization to the authorization service. Numeric, 6 positions; display-only. |
Deposit amt (Deposit amount) |
The amount deposited to the bank for the charge. Alternate currency pricing: You can toggle between viewing the deposit amount in the local currency and the alternate currency by selecting Alternate Currency if the Use Alternate Currency Pricing (H89) system control value is selected and the order is associated with an alternate currency. See Using Alternate Currency Pricing for an overview and required setup. Numeric, 11 positions with a 2-place decimal; display-only. |
Response 1 |
A code representing the response of the authorization service. The vendor response code is from the Vendor response 1 field in the Authorization History table. Alphanumeric, 10 positions; display-only. |
Screen Option |
Procedure |
Display details |
Select Details for an authorization to advance to the Authorization History Details Window. |
Work with card authorization reversals |
Select Auth Reversals for a pay category 2 Credit Card payment method to advance to the Display Authorization Reversals Screen. Note: For all other payment methods, the screen displays an error message: Option not valid for this pay type. |
Toggle between displaying the Authorization amount and Deposit amount in the local currency and the alternate currency |
Select Alternate Currency. The system toggles the Authorization amount and Deposit amount between the local currency and alternate currency. Additionally, when viewing the amounts in the alternate currency, the Currency code field displays in the upper right corner of the screen indicating the currency of the alternate amounts. This function displays only if the Use Alternate Currency Pricing (H89) system control value is selected. If you select Alternate Currency and the order is not associated with an alternate currency, and error message indicates: No conversion rate for offer. |
Authorization History Details Window
Purpose: Use this pop-up window to review the history of an authorization, such as the vendor response code and when the authorization was submitted and deposited.
How to display this screen: Select Details for an authorization at the Display Authorization History Screen.
Field |
Description |
Currency code |
The currency of the Amount submitted, Amount available, and Amount deposited. You can toggle between displaying the amounts in the local currency and alternate currency if you Use Alternate Currency Pricing (H89) and you select Alt Currency. If you are viewing the amounts in the alternate currency, this field displays; if you are viewing the amounts in the local currency, this field does not display. The order is associated with an alternate currency if a currency code and conversion rate are defined in the Order Header Extended table. The system updates the Order Header Extended table with a currency code and conversion rate if the offer associated with the source code on the order header is associated with a currency code and conversion rate. This field displays only if the Use Alternate Currency Pricing (H89) system control value is selected and the order is associated with an alternate currency. See Using Alternate Currency Pricing for an overview and required setup. Alphanumeric, 3 positions; display-only. |
Vendor response |
A code representing the response of the authorization service. See Defining Vendor Response Codes for more information on vendor responses. Alphanumeric, 10 positions; display-only. |
Vendor response description (unlabeled field) |
The description of the vendor response code. Alphanumeric, two 30-position fields; display-only. |
Vendor response 2 |
A code representing the credit card security response (CID, CVV2, CVC2) for the credit card authorization. If a card security value and card security presence were not provided for the credit card, this field is blank. The card security response code is from the Vendor response 2 field in the Authorization History table. See Credit Card Security Service (CID, CVV2, CVC2). Alphanumeric, 10 positions; display-only. |
Vendor response 2 description (unlabeled field) |
The description of the vendor response code used for card security identification. Alphanumeric, two 30-position fields; display-only. |
AVS response |
A code representing the address verification response for the credit card authorization if AVS is used. If AVS is not used, this field is blank. The AVS response code is from the AVS response field in the Authorization History table. See Address Verification Service (AVS). Alphanumeric, 10 positions; display-only. |
AVS response description (unlabeled field) |
The description of the AVS response code. Alphanumeric, two 40-position fields; display-only. |
Auth # (Authorization number) |
A number assigned by the authorization service for the authorization transaction. Alphanumeric, 16 positions; display-only. |
Status (unlabeled field to the right of the Auth #) |
A description of the status of the authorization as updated by the system. Possible statuses are: • Sent for authorization • Authorized • Not yet sent • Declined • Expired • Authorized but not used • Mismatch Auth/Deposit (created for authorizations during deposits) • Voided |
Auth date (Authorization date) |
The date the authorization service approved the amount to be charged. Numeric, 6 positions (in user date format); display-only. |
Auth expires (Authorization expires) |
The date the authorization expires. The system uses the following calculation to determine if an authorization has expired: authorization date (from Authorization History table) + reauthorization days (from Pay Type table) = authorization expiration date. Numeric, 6 positions (in user date format); display-only. |
Auth time Authorization time |
The time when the credit card payment was authorized. The system uses this time to determine if the authorization is eligible for reversal; see Credit Card Authorization Reversal. Numeric, 6 positions (HH:MM:SS format); display-only. |
Amount submitted |
The amount submitted for authorization and approved by the credit card authorization service. Alternate currency pricing: You can toggle between viewing the amount submitted in the local currency and the alternate currency by selecting Alt Currency if the Use Alternate Currency Pricing (H89) system control value is selected and the order is associated with an alternate currency. See Using Alternate Currency Pricing for an overview and required setup. Numeric, 11 positions with a 2-place decimal; display-only. |
Amount available |
The amount remaining that requires authorization. Alternate currency pricing: You can toggle between viewing the amount available in the local currency and the alternate currency by selecting Alt Currency if the Use Alternate Currency Pricing (H89) system control value is selected and the order is associated with an alternate currency. See Using Alternate Currency Pricing for an overview and required setup. Numeric, 11 positions with a 2-place decimal; display-only. |
Amount deposited |
The total amount deposited. Alternate currency pricing: You can toggle between viewing the amount deposited in the local currency and the alternate currency by selecting Alt Currency if the Use Alternate Currency Pricing (H89) system control value is selected and the order is associated with an alternate currency. See Using Alternate Currency Pricing for an overview and required setup. Numeric, 11 positions with a 2-place decimal; display-only. |
Auth request ID |
The transaction ID, or reference number, associated with the authorization transaction for the credit card payment. Alphanumeric, 30 positions; display-only. |
Screen Option |
Procedure |
Toggle between displaying the Amount submitted, Amount available, and the Amount deposited in the local currency and the alternate currency |
Select Alt Currency. The system toggles the Amount submitted, Amount available, and the Amount deposited between the local currency and alternate currency. Additionally, when viewing the amounts in the alternate currency, the Currency code field displays in the upper right corner of the screen indicating the currency of the alternate amounts. This function displays only if the Use Alternate Currency Pricing (H89) system control value is selected. If you select Alt Currency and the order is not associated with an alternate currency, an error message indicates: No conversion rate for offer. See Using Alternate Currency Pricing for an overview and required setup. |
Display Authorization Reversals Screen
Purpose: Use this screen to review authorization reversals applied against a card payment.
This screen is helpful in determining if the authorization reversal was approved or declined:
• Approved authorization reversals have a Response and Approval date and time.
• Declined authorization reversals have a Response, but a blank Approval date and time.
The system processes an authorization reversal against a card payment when a cancellation amount is applied against the card or the card is deactivated and an open, unused authorization amount exists. Authorization reversals allow you to reimburse the card the amount that was initially charged against the card so the customer can use the amount to pay for future purchases. See Stored Value Card Authorization Reversal for more information on the processing that occurs against a stored value card and see Credit Card Authorization Reversal for more information on the processing that occurs against a credit card.
Note:
• This screen is available for stored value card and credit card payment methods only.
- Stored value card payments have a Pay category of Credit Card and a Card type of Stored Value.
- Credit card payments have a Pay category of Credit Card and a Card type of Credit.
If you try to advance to this screen for any other pay type, an error message indicates: Option not valid for this pay type.
• Depending on the user’s authority to credit card information, the system writes a record to the Credit Card Audit table when this screen is displayed. See Logging Credit Card Data Access in the Data Security and Encryption Guide for more information.
How to display this screen: Select Auth Reversals for an authorization history record related to a stored value card or credit card at the Display Authorization History Screen.
Field |
Description |
Order # |
The order number containing the card payment method. Numeric, 8 positions; display-only. |
Pay type |
A description of the card payment method. Alphanumeric, 30 positions; display-only. |
Credit card# |
The number assigned to the card payment method. Masking: This number displays in the format specified at the Credit Card Number Layout Screen for the associated pay type. For example, ************1443 may display instead of the entire number. See Credit Card Number Format for an overview. Alphanumeric, 20 positions; display-only. |
Exp date |
The date when the card expires. Numeric, 4 positions (MMDD format); display-only. |
Seq # |
The authorization history sequence number associated with the card authorization reversal. Numeric, 3 positions; display-only. |
Auth amount |
The original authorization amount applied against the card. Numeric, 11 positions with a 2-place decimal; display-only. |
Auth date |
The date the card was originally authorized. Numeric, 6 positions (in user date format); display-only. |
Create date |
The date the authorization reversal was created against the card payment. This is the date when a cancellation was processed against the card payment or when the card was deactivated. Numeric, 6 positions (in user date format); display-only. |
Create time |
The time the authorization reversal was created against the card payment. Numeric, 6 positions (HH:MM:SS format); display-only. |
Approval date |
The date when the authorization reversal was approved by the service bureau. Numeric, 6 positions (in user date format); display-only. |
Approval time |
The time when the authorization reversal was approved by the service bureau. Numeric, 6 positions (HH:MM:SS format); display-only. |
Reversal amount |
The authorization amount to reimburse to the card. Numeric, 9 positions with a 2-place decimal; display-only. |
Response |
The response received from the service bureau, indicating if the authorization reversal was approved or declined. Note: The response received from the service bureau does not display in this field unless it is set up as a vendor response for the service bureau in Work with Authorization Services (WASV). Alphanumeric, 40 positions; display-only. |
Screen Option |
Procedure |
Toggle between displaying the Authorization amount and Reversal amount in the local currency and the alternate currency |
Select Toggle AC. The system toggles the Authorization amount and Reversal amount between the local currency and alternate currency. Additionally, when viewing the amounts in the alternate currency, the Currency code field displays in the upper right corner of the screen indicating the currency of the alternate amounts. This function displays only if the Use Alternate Currency Pricing (H89) system control value is selected. If you select Toggle AC and the order is not associated with an alternate currency, an error message indicates: No conversion rate for offer. See Using Alternate Currency Pricing for an overview and required setup. |
Purpose: Use this screen to review a contribution or to convert the contribution to a refund.
How to display this screen: Select Display contributions a payment method at the Display Order Payment Methods Screen. If no contributions have been applied for the payment method you select, a message displays:
No contributions exist.
About contributions: The Method for Processing Overpayments in Order Entry (D70) system control value defines how you handle overpayments on prepaid orders. You can apply such overpayments as contributions, or you can refund the customer. If you apply an overpayment as a contribution, you can convert the contribution to a refund afterward by selecting Convert to a Refund on the Display Contributions screen (if you have authority to the Convert Contribution Authority (A41) secured feature).
Field |
Description |
Order # |
A unique number to identify an order. Numeric, 8 positions. |
Sold to # |
A unique number to identify the customer who places an order. Numeric, 9 positions. |
Amount contributed |
The amount of the overpayment that has been applied as a contribution. Numeric, 11 positions with a 2-place decimal. |
Date posted to cash |
The date you posted the cash receipt. Numeric, 6 positions (in user date format). |
Date converted |
The date, if any, you converted the contribution to a refund. Numeric, 6 positions (in user date format). |
Batch # |
The number of the order batch, if any, that included the order. Numeric, 5 positions. |
Screen Option |
Procedure |
Convert contribution to refund |
Select Convert to a Refund. If you do not have authority to convert (you do not have authority to the Convert Contribution Authority (A41) secured feature), a message displays: User Not Authorized to Convert Contributions to Refunds. |
Reviewing Invoices | Contents | SCVs | Search | Glossary | Reports | Solutions | XML | Index | Display Additional Charges Screen |
CS04_06 OMS 17.1 September 2018 OTN