This guide provides an overview of Oracle Communications Order and Service Management (OSM).
This guide is intended for:
Business domain experts who make decisions about the order fulfillment process.
Order management personnel who need to know how OSM works and how orders are processed.
Developers who extend OSM to interface with external systems.
OSM documentation and additional Oracle documentation (such as database and WebLogic Server documentation) is available from the Oracle Help Center website:
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