Viewing Assets

You can view root, parent, or child assets that are associated with a customer account. See "About Customer Asset Offer Types" for information about the structure of asset offer types.

Note:

You can view assets only if the Assets module has been installed on the OSM system. If no assets appear on the Assets page, contact your OSM administrator.

Some asset information is displayed in tabs in the Asset Details section. For example, the Associated Accounts tab shows the accounts the asset is associated with, and the Pricing tab displays price type, list price, and discount type. The tabs that are displayed depend on the type of asset.

To view assets associated with a customer account:

1. In the Assets list, click an asset.

   Information about the asset appears in the Asset Details section.

2. To view child assets of the root asset, click the Child Assets icon next to the root asset in the Assets list.

   
   

   Tip:

   To navigate back to parent and root assets, click the locator links above the Asset Details section.

3. To narrow the list of assets, click the Asset Search icon located at the upper right of the page, and do the following in the Asset Search drawer.

   1. Enter search criteria. See "Asset Search Criteria" for information about the search criteria fields.

      Tip:

      If you click a Search button without providing search criteria, all of the account's assets appear in the Assets list.

   2. Click Search for the criteria that you entered.

      Asset search results appear in the Assets list.

      Note:

      To close the Asset Search drawer, click the Asset Search icon.

Related Topics

Asset Search Criteria

About Customer Asset Offer Types

Asset Search Criteria

Use asset search criteria to search for customer assets.

Search fields can contain the following

• An asterisk (*), which matches any string of characters. For example, if you enter *ip in the Offer Name field, the search returns all assets with offer names that end with the characters ip.

• A question mark (?), which matches any single character. For example, if you enter Go?d Promotion as an offer name, the search returns all offers named Gold Promotion.

Criterion	Description
Asset Number	Enter the unique asset number. This returns the asset with that asset number.
Offer Name	Enter an offer name.
Offer Type	Select one or more offer types.
Network Reference ID	Enter the ID of a network. This returns all assets associated with the specified network.

Related Topics

Viewing Assets

About Customer Asset Offer Types