FAQ - How do I handle paid outs?
A "Paid Out" is a transaction in which a cashier advances money to a guest and then charges the guest's account for the amount given. Paid Outs are posted as charges on the guest folio using "Make a Posting" on the Manage Billing screen. Paid Outs generate a receipt after they are posted.
How to Record Paid Outs:
Open the guest's folio in Manage Billing.
- Select "Make a Posting."
- Select "Post Charges."
- Enter the Paid Out transaction code in the Code field (or enter "paid" and select the search icon).
- Enter the amount of the Paid Out and Quantity.
- Select "Post Charge."
Paid Out Receipts:
Paid Outs generate a receipt requiring signatures by the guest, the cashier, and a supervisor. The receipt is designed to document the transaction and protect both the guest and the property.
Paid Out Shift Drops:
Paid Outs are displayed on the Cashier Closure report and can affect the Shift Drop.
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