FAQ - How do I calculate occupancy for Out of Order rooms?
If a room is placed Out Of Order, it is not available to the front desk clerks for assignment. It is removed from the total room availability counts. This effectively reduces the total number of rooms in your property. During the period the room is Out of Order, 100% occupancy is calculated using only the remaining rooms. For example, if your property has 100 rooms and you place 5 rooms out of order, 100% occupancy is based on 95 rooms, not the normal 100 rooms.
