FAQ - What are deposit rules and cancellation rules?
Deposit Rules provide a way to manage the advance deposits guests make prior to their stays. They specify deposit amounts or percentages to be charged and when the deposit must be paid. For example, a deposit rule may require that 50 percent of the first night's stay be paid 24 hours before arrival. Or, it may specify a flat fee, such as $100.
Cancellation Rules help you handle reservation cancellation charges or penalties. They define the amount or percentage of the penalty and the advanced noticed required to avoid the penalty. For example, a cancellation rule might charge the first night's room rate if the reservation is cancelled within 24 hours of the arrival time.
Only one deposit rule and one cancellation rule may apply to a reservation at a time.
