FAQ - Why are there eight separate billing windows?

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Guest accounts can consist of up of eight "Windows" to which you can post charges, make adjustments, etc. The Windows provide a way to segregate transactions for your convenience or to suit the guest's billing needs. You can print separate receipts for a specific group of charges and, if you like, apply payments to each Window individually.

When you post a charge, payment, etc., the action takes place in the Window that is currently selected. You can move postings, payments, etc. between Windows as needed.

Each Window is numbered (1 - 8) and can be selected when performing billing tasks.

FAQ - Why are there eight separate billing windows?

Window Examples

You can use Windows any number of ways to manage billings. Below are just a few examples:

If a business guest plans to expense certain charges, you can use separate Windows for telephone charges, room and tax, food and beverage, etc.
If a guest wants to separate credit card transactions from cash, you can use one Window for all charges paid by credit card and another Window for all cash purchases.
If a family is traveling together, you can use several Windows to separate the parent's expenses from the children's expense, and to segregate room and tax charges that get billed to their travel agency.
If the guest doesn't want certain postings to appear on one of the folios, you can use separate Windows at check-out.
If you have had to correct double postings or other errors, you can move counter-postings, corrections, and adjustments to a separate Window to avoid visible mistakes on the printed guest folios.