FAQ - Why should I include information in the Supplement or Reference fields?
The Supplement and Reference fields found in the Make a Posting function allow you to create information that can be crucial to understanding charges, payments, reverse payments, and similar activities recorded on the guest folio. Supplement information is any note or comment regarding a transaction. Reference information might be manually created or automatically created, for example, to reference transactions transferred to other reservations or payment check numbers, etc.
Transactions listed on the Manage Billing screen includes columns for displaying Supplement and Reference information related to the transaction. The information is created when posting charges, accepting, payments, etc.
