Profile Search - I want to...
Select the "I want to" button to create a new profile while in the Search screen.
Profile Types:
Individual. This profile type is primarily associated with guests, although other persons (such as your employees) may also have an individual profile. Having guest profiles on hand allows you to make reservations quickly and accurately because you already have on record many of the details you need to know.
Company. These are the businesses who book catering functions with your property, the businesses who sponsor guest reservations, the vendors who provide goods and services to your property, and so on.
Travel Agent. Sometimes simply called "agents," these are the professionals who book business at your property for the guests who are their clients. Travel agent profiles are important in managing relationships and in handling the commissions you pay these accounts.
Source. Sources are other persons or organizations who are not travel agents but who are nevertheless responsible for bringing in business. Sources can be, for example, secretaries who make travel arrangements for their companies' executives.
Group. A group is an affiliation that sponsors business at your property. Group business might include any (typically) one-time event such as a family party, a wedding, a conference, or repeat group event, such as an annual benefit or trade show.
Contact. Contacts are people who serve as an interface between your staff and a guest or business account. Reliable contact information can be key in quickly resolving questions and making decisions. Contacts have a "double identity" in OPERA — each contact also has an individual type profile.
