Alerts    Indicates that the Reservation has at least one Alert attached.

   Screen Details

   Videos and Tutorials

     How do I create a new Reservation Alert? 

Video Script

Alerts: How do I create a new Reservation Alert?

To create a new Reservation Alert, open the Reservation Presentation screen, and open the “Alerts” jump.

Select “New”.

Then choose your desired Alert Code, and the Area to which the Alert should apply.

Type in the your desired Alert Message

Then choose whether you want this Alert to be displayed on the screen, on a printed report, or both.

Choose “Save Alert” to complete the process. 

     How do I edit an existing Reservation Alert? 

Video Script

Reservation Alerts - How do I edit an existing Reservation Alert?

To edit an existing Reservation Alert, open the Reservation Presentation screen, and open the “Alerts” jump.

Find the alert to change, and select “Edit”.

Notice, you cannot change the Alert Code. To do that, you would need to delete the Alert and create a new one.

Make your desired changes.

And choose “Save Alert” to complete the process. 

   FAQs

I created an Alert for the reservation and the indicator shows, but the Alert doesn't display when I open the reservation. Why?

The "Total" line on the Alerts Jump link shows the number of alerts that are attached to the guest's reservation.

Alerts in the Notification area    Alerts are displayed in the bottom left Notification area on the Reservation and Check In screen.

Action / Option...

Description...

Code

The alphanumeric code that identifies the alert. These codes are set up as part of the alert message setup.

Area

Screen where the alert will display or print, such as at check-in (Check In), at check-out (Check Out), or whenever the reservation is opened (Reservation).

Display Alert

Select for the Alert to display in the area that is assigned. Can be toggled on or off at new creation or when editing.

Print Alert

Select for the Alert to print when in the area that is assigned. Can be toggled on or off at new creation or when editing.Two attributes are required to print: Select the Alert report format and the Printer to which the Alert will print. These can both be changed when in edit mode.

Edit

Allows changes in Area, Alert text, whether to display or print the Alert. The Alert report and printer can also be changed. When in edit mode, the code cannot be changed.