Purging Customer Affinity Files (MPAF)

Purpose: Use the Purge Customer Affinity menu option to delete Customer Affinity Preference files for customers who have not ordered affinity preference items for the length of time you specify.

Example: A customer qualifies as having a preference for Linen, but has not ordered any item linked to this value for more than a year. You may wish to stop upselling Linen items to this customer. When you run the Purge Customer Affinity function, specifying a date one year earlier than the current date, the Customer Affinity Preference file for this customer will be deleted, and the customer will no longer qualify as having a preference for Linen. The Select Affinity Items Window, which you might view in order entry if this customer qualifies for any other preference, will not display Linen items for upselling.

Purge Customer Affinity Screen

How to display this screen: Enter MPAF in the Fast path field at the top of any menu or select Purge Customer Affinity from a menu.

CSR1141 ENTER Purge Customer Affinity 1/17/00 17:21:28

LJW MAIL ORDER CO

Purge records with last order date on or before

F3=Exit F9=Submit F12=Cancel

Field

Description

Date

All Customer Affinity Preference files with last order date on or before the date you enter will be deleted.

Alphanumeric, 6 positions MM/DD/YY format; required.

Screen option

Procedure

Submit the Purge Customer Affinity job

Press F9. You return to the Home Menu screen, and the system displays a message such as:

Job 429116/LWARREN/PURGE_AFFI submitted to job queue QBATCH in library .

MK07_05 CWDirect 18.0.x 2018 OTN