E-Commerce Order Maintenance Errors Report
How to print: This report is generated automatically through the ECOMM_CANC or ECOMM_MNT jobs when a maintenance or cancel request from the web storefront fails. You can also generate this report on demand by pressing F21 at the Work with Batch OM Transactions Screen, Display Batch OM Transactions Screen (Header), Display Batch OM Transactions Screen (Detail), or Display Batch OM Errors Screen.
CWDirect Rel 5.0 E-Commerce Order Maintenance Errors EKAPLAN ECR0274 10/27/00 13:34:55 Page 1 EZK Mail Order Order # 4289 - 1 Sold To: KAPLAN, ELISE Z Ship To: KAPLAN, ELISE Z Maintenance Activity: Cancel Lines on Order E-Mail Address: Activity Line# Cnl New Item New Sku Qty Spl S/H Chrg G/W Price Rsn Hnd Line Cancellation 10 23 1 .00 Error Description ====> Line is not Open Order # 4289 - 1 Sold To: KAPLAN, ELISE Z Ship To: KAPLAN, ELISE Z Maintenance Activity: Cancel Lines on Order E-Mail Address: Activity Line# Cnl New Item New Sku Qty Spl S/H Chrg G/W Price Rsn Hnd Line Cancellation 9 23 1 .00 Error Description ====> Invalid Cancel Reason Order # 4830 - 1 Sold To: SARAH BROWN'S COMPANY ATTN: BROWN, SARAH Ship To: SARAH BROWN'S COMPANY ATTN: BROWN, SARAH Maintenance Activity: Maintain Order E-Mail Address: Error Description ====> Dtl Errs Prevent Hdr Edit Activity Line# Cnl New Item New Sku Qty Spl S/H Chrg G/W Price Rsn Hnd Change Line 18 0 CONTINUITY 3 .00 Error Description ====> Line is not Open |
Contents:
• order number with ship-to number
• sold-to customer
• ship-to customer
• maintenance activity:
• maintain order
• cancel lines on an order
• cancel order
• cancel reason, if included in a cancel request
• ship via, if included in the maintenance request
• Y if the order is flagged as a gift in the maintenance request
• gift message, if included in the maintenance request
• new ship-to name and address, if included in the maintenance request
• email address (listed only if it was included in the maintenance request)
• description of each error at the header level; see Batch Order Maintenance and Cancel Errors
For each requested detail-level transaction that resulted in an error:
• activity
• add new line
• line cancellation
• change line
• order line number
• cancel reason
• new item and SKU, if specified
• quantity to add, change, or cancel
• special handling code, if included in the maintenance request
• special handling charge, if included in the maintenance request
• Y if the maintenance request specified gift wrap
• unit price
• special handling instructions, if included in the maintenance request
• description of each error at the detail level; see Batch Order Maintenance and Cancel Errors
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SO10_10r CWDirect 18.0.x 2018 OTN