Credit Card Credit Acknowledgment
Purpose: You would print a credit card credit acknowledgment to notify the customer that a credit has been applied to the credit card used on an order. The system generates an email notification or the Outbound Email XML Message (CWEmailOut) instead of a printed acknowledgement, if indicated by customer preference and your company setup; see When Does the System Generate an Email Notification?
How to print: Complete the Process Refunds Screen with the Generate credit card credits field set to Y.
CARD X OF X 99999999 - 999 99/99/99 XXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXX 99999.99- xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx x xxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxx xx xxxxxxxxxx CARD 1 OF 1 5737 - 1 4/15/02 JPY1 ASIAN 16PC DINNERWARE: BL 12771.00 TOTAL AMOUNT RETURNED 12771.00 PARKSIDE APARTMENTS MATTHEW MCSTAY 1829 SOUTH STREET 47 BLAIR NE 68008 |
Contents:
• order number and ship-to number: the order number and ship-to number associated with the credit card credit.
• refund date: the date the refund was generated.
• item number: the item on the order that was returned or exchanged, resulting in the credit card credit.
• item description: the description of the item.
• item refund amount: the amount refunded for the item. If you Use Alternate Currency Pricing (H89) and a conversion rate is defined in the Order Header Extended file, the system multiplies the local refund amount by the conversion rate and displays the refund amount in the alternate (foreign) currency. If a conversion rate is not defined in the Order Header Extended file, the credit card refund amount displays in the local currency.
• total refund amount: the total amount refunded for the credit card on the order, across all items. If you Use Alternate Currency Pricing (H89) and a conversion rate is defined in the Order Header Extended file, the system multiplies the local refund amount by the conversion rate and displays the refund amount in the alternate (foreign) currency. If a conversion rate is not defined in the Order Header Extended file, the credit card refund amount displays in the local currency.
• customer name and address: the name and address of the bill to customer on the order; if a bill to customer is not defined, the name and address of the sold to customer displays.
The system prints a “dummy” credit card credit acknowledgment before the first actual acknowledgment to help you align credit card credit forms in the printer; the dummy (or “lead” form) is highlighted in the sample.
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