5 Citcon

Operating Areas: US, Canada, UK, EU, Australia, New Zealand, Japan, Korea, Mainland China, Hong Kong, Taiwan and Singapore.

Supported Terminals

The following terminals are supported:

Consumer devices

The following table provides information relating to the compatibility of Xstore, EFTLink and Citcon for EWallet functionality in the context of OPI transaction types.

Note:

Where there is no version noted for Xstore it implies that the functionality is driven by EFTLink and the OPI Retail Core. Xstore is not required to implement any additional API feature.

Please also note that where there is no version for Citcon it means that they do not support that OPI feature.

Table 5-1 Citcon

Payment Terminal Function	Subtype	Oracle Payment Interface Retail Transaction Type	Xstore Release Version	EFTLink OPI Retail Core Release Version	Citcon Software
Sign On		-	15.0	-	-
Sign Off		-	15.0	-	-
Payment	Payment by Credit	01	15.0	17.0
	Payment by Debit	01	15.0	17.0
	Payment by EWallet Cashier initiated with EWallet tender - Scan QR code displayed on shopper's phone (Flow 3)	01	19.0	19.0	v1.XX
	Manual Authorization	37, 07	-	17.0
	Installments	01		19.0	-
Cashback	Cashback prompted on PED, return amount to POS	01	15.0	-
Check Payment / Check Verification	Payment by Check	51	17.0	18.0
Refund	Refund by Credit	03	15.0	17.0
	Refund by Debit	03	15.0	17.0
	Refund by EWallet⁺	03	19.0	19.0	v1.XX
	Cardless Refund using OriginalRRN	03	16.0	17.0
Reversal	Reversal of last transaction	04	15.0	17.0
Reversal	Reversal of last transaction within batch	08	15.0	17.0
DCC (currency conversion)	Foreign exchange tender amount, rate, currency code Functionality that is driven through the Core plugin by virtue of the <DeviceRequest> / <DeviceResponse> API	01, 03, 07, 20	17.0	18.0
Combined EFT/Tax Receipts	Defer customer copy to <CardServiceResponse>		16.0	17.0	-
Customer Display	Sale State Notification	43, 45	15.0	18.0
Card Swipe - non PCI Cards	Get card data	50	15.0	18.0
IP PED	Support for ethernet/wireless connected PED device	-	NA	17.0
Customer Not Present	CVV2 / AVS / partial entry on PED	01	17.0	17.0
Electronic Signature Capture	3 byte ASCII (3BA)	01	15.0	18.0
Abort	Abort in flight transaction	53	17.0	18.0
Stored Value Cards (Gift Cards)	Redeem	30	16.0	18.0
	Redeem Reversal	31	16.0	18.0
	Cashback /Unload	32	16.0	18.0
	Load/Reload	28	16.0	18.0
	Refund	32	16.0	18.0
	Cash out (Close)	32	16.0.1	18.0
	Balance Inquiry	27	16.0	18.0
	Activate	29	16.0	18.0
	Activate and Load	29	16.0	18.0
	Activate Reversal	31	16.0	18.0
Reconciliation	Reconciliation with Closure functionality that is typically available via the hardware maintenance menu on the Xstore POS client, that is, uses the <ServiceRequest> / <ServiceResponse> API	10	15.0	17.0	-
Custom Forms	Terminal Display	67	*	18.0
	Customer Question	60	*	18.0
	Phone Number Capture	62	*	18.0
	Email Address Capture	63	*	18.0
	Signature Capture	61	*	18.0
	Customer Buttons	65	*	18.0
	Display QR Code	68	*	18.0	-
	Cancel QR Code	69	*	18.0	-

* Denotes that the system integrator would have to implement this functionality in the Xstore custom overlay.

⁺ Denotes that for EWallet transactions only a verified refund can be performed at the POS. This is where Xstore will pass back the RRN to Citcon so they can reference the original payment.

Note:

Citcon have not implemented the transaction inquiry to support the timeout reversal logic. Citcon are taking control of this scenario within their solution and therefore accept any reconciliation issues which may occur in the event they are not able to reverse a transaction as a result of a communications issue with their host.

Citcon do not support void of a payment or void of a refund transaction. The expectation is that a payment can only be reversed by a refund transaction.