1 Getting Started: Administration Basics and Common Tools

This chapter provides information on how to work with administration features in the Oracle Health Sciences ClearTrial Cloud Service application.

System administrators maintain user accounts for their organization. In addition, they perform other administrative tasks, such as editing customer preferences, purging deleted items, and clearing user sessions when users are locked out.

Editing Customer Preferences

System administrators manage customer preferences. Customer preferences are preconfigured settings that apply across the application and to all users, regardless of roles and statuses.

The application logs and audits all customer creation, configuration, and administration activity.

1. From the Admin menu, select Customer Preferences.

   The Edit Customer Preferences screen appears.

2. Edit the values as needed.

   • For more information about a field, click the field name.

   • For more information about customer preferences fields, see Edit Customer Preferences Screen Fields.

3. Click Save.

Requesting Changes to Non-Custom Parameters

System administrators can configure most ClearTrial parameters, as described in this chapter. However, the following parameters cannot be configured by system administrators. To request changes to these parameters, contact ClearTrial Support.

Table 1-1 Custom ClearTrial Parameters

Parameter	Description	Default value
Login Attempts Limit	Number of login attempts permitted before a user is locked out of the application.	5
Password Expiration Time	Time after which user passwords expire. Users who have not changed their passwords within the configured interval are forced to change their password immediately on their next login.	No default value
Minimum Password Length	Minimum number of characters required for user passwords. User passwords are required to have a minimum of 8 characters and have a maximum of 20 characters.	8 Password length cannot be less than 8 characters.
Session Expiration Time	Period of time after which a user browser session expires.	No default value
System Administrator Email	Email address for the system administrator that users can contact for user account requests.	[e-mail]
System Administrator Name	Name of the system administrator that users can contact for user account requests.	ClearTrial Support
System Administrator Phone	Phone number of the system administrator that users can call for user account requests.	[phone]

Purging Deleted Items

When users delete data, the application does not remove it immediately. Rather, the application marks the data as deleted, stamps the data with the date it was marked, and then purges it on a scheduled basis or when requested. This allows you to restore data that has been deleted in error.

Automatic purging, which takes place nightly or according to the number of days you specify on the Edit Custom Preferences screen, permanently removes items that were deleted more than a specified number of days prior to the current date.

For more information, see Edit Customer Preferences Screen Fields.

You can also manually purge deleted plans, studies, products, users, portfolios, exchange rate tables, RFPs, and bids prior to their scheduled removal.

1. From the Maintain menu, select Purge Deleted Items.

   The Purge Deleted Items screen appears.

2. Select the checkbox next to each item you want to purge.

   • In the deleted at least n days ago field, enter the number of days prior to which deleted data is to be purged.

   • To purge all deleted items of the selected type, enter 0 for the number of days.

3. Click Purge Deleted Items.