13 Artwork

The Artwork add-on module provides a digital asset management solution for managing the design of product label artwork. The product label data is sourced from the Pack Copy files that are created in Brand Compliance for Product Specifications.

Enabling Artwork with SSO

Artwork is not a core Brand Compliance module, but a third-party add-on application. This process enables the integration with the third-party Artwork application, where it is used.

For the Artwork module to be enabled, and configured for single sign on (SSO) between Brand Compliance and the Artwork solution (using IDCS authentication), the following self-service process must be followed by the Customer or their Partner, in collaboration with Oracle AMS:

1. The Customer or Partner creates the MYARTWORK external system in the PROD and STAGE environments.

2. The Customer or Partner raises a service request, requesting the following:

   Create the Artwork application for PROD and STAGE.

   1. Specify the PROD IDCS URL.

      Specify the PROD Artwork Call Back URL.

   2. Specify the STAGE IDCS URL.

      Specify the STAGE Artwork Call Back URL.

3. Oracle Support raises a Collab SR service request for AMS.

4. AMS completes the Artwork application creation per their SOP and closes the Collab SR service request.

5. Oracle Support notifies the Customer or Partner that the Artwork application has been created.

6. The Customer or Partner obtains the required Client ID and Client Secret from IDCS.

7. Any further issues that the Customer or Partner has should then be raised as a new service request.