Use the Request Type portal to define
the parameters to capture when submitting a request. Open this page
using .
This topic describes the base-package zones that appear on the
Request Type portal.
Request Type List. The Request Type List zone lists
every request type. The following functions are available:
- Click a broadcast icon to open other zones
that contain more information about the request type.
- Click Add in the zone's title bar to add
a new request type.
Request Type. The Request Type zone contains display-only
information about a request type. This zone appears when a request
type has been broadcast from the Request Type List zone or if this
portal is opened via a drill down from another page. The following
functions are available:
- Click Edit to start a business process
that updates the request type.
- Click Delete to start a business process
that deletes the request type.
- Click Deactivate start a business process
that deactivates the request type.
- Click Duplicate to start a business process
that duplicates the request type.
- State transition buttons are available to transition the request
type to an appropriate next state.
Please see the zone's help text for information about this zone's
fields.
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