This is a standard actions zone.
If the collection case is in a state that has valid next states, buttons to transition to each appropriate next state are displayed.
In addition to possible next states, a collection case would typically include special action buttons. The action buttons would normally launch a BPA script that handles the additional processing required for the action; for instance, navigating to the appropriate page to create a pay plan.
If the collection case is in a final state, the state transition and action buttons are not displayed.
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