On occasion a taxpayer may be required to produce a Tax Clearance Certificate to a third party. This must be requested from the tax authority as a written confirmation that a taxpayer is considered in good standing as of the date of issue of the Certificate. The following diagram illustrates the process flow supported for issuing a tax clearance certificate.
The following points describe in more detail the functionality provided
This type of service request requires taxpayer identification first.
The product provides a base service task business object called C1-TaxClearCertSvcReqSSTask that processes the request. It calls an algorithm to determine if the account is in good standing. If so, it creates a customer contact to issue the certificate that may be emailed. If not, it creates a customer contact to inform the taxpayer that a certificate is not possible.
The product provides a letter extract for a sample tax clearance certificate. In addition a letter template for Documaker is included in this functionality.
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