In the web self-service application, Line of Business is used to broadly group areas of interest. The web pages found within a defined line of business are related to the information and tasks appropriate for that area of interest. Some examples of lines of business for an implementation may include Individual taxpayers, Business taxpayers and Tax Preparers. Another implementation may use even more granularity, to include, for example, charitable or non-profit organizations.
In terms of the product, Line of Business can be viewed as a broad category of taxes managed by the tax authority, but also as a way to define a target audience spanning several taxpayer types. Line of business is referenced in self service-related configurations and allows processes to invoke specific logic when needed. For example, different rules may apply when the system identifies tax accounts owned by individuals and businesses during enrollment.
The <lineOfBusiness> element is included in the requests whose processing logic may depend on its value. Supported lines of business are represented in the product by the lookup LINE_OF_BUSINESS_FLG.
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