Alerts are meant to inform the taxpayer about various urgent matters related to the tax account and in some cases to take immediate action to resolve the issue. Alert may also be used to communicate tax legislation changes potentially affecting the taxpayer or remind about important tax-related dates.
The integration provides out of the box support for the following alerts:
Open collections. This alert indicates that the tax account is associated with open collections.
Overdue balance exists. This alert indicates the existence of an overdue balance for the tax account.
Stop Filer Alert. This alert indicates that return is due for one of the filing periods.
Taxpayer Info Incomplete This alert indicates that taxpayer record doesn't have a valid email address
The topics below describe more information about the provided functionality, followed by configuration tasks.
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