Feature Configuration

The base package is provided with a generic Activity Queue Management Feature Configuration type. You may want to set up a feature configuration of this type to define any To Do management related options supporting business rules specific to your organization.

For example, the base package provides the following plug-ins to demonstrate a business practice where To Do entries are only assigned to users with the proper skill levels to work on them.

You must set up such an Activity Queue Management feature configuration if you want to use any of the above base package plug-ins.

The following points describe the various Option Types provided with the base package:

Note: Skill Setup. Refer to the description of the above base package algorithms for further details on how to setup skill level information.
Note: More Options. Your implementation may define additional options types. You do this by add new lookup values to the lookup field F1QM_​​OPT_​​TYP_​​FLG.
Note: Only one. The system expects only one Activity Queue Management feature configuration to be defined.