Refunding Overpayments

Once a refund control is approved, its overpayments may be refunded. The approval step stamps the refund control with the batch job that is responsible for progressing the overpayments to issue the refunds. The batch job is taken from the refund control type. The current run number for that batch job is stamped as well. The base product provides a batch job (C1-RCPOR - Process Refund Control Overpayments) that is responsible for finding refund controls for the current run number and progressing all the overpayments with an Active link status to its next state.

Note: If the batch job determines that any of the overpayments are no longer in the appropriate state, the link status is updated to Skipped as an audit.