The self service product user is viewing taxpayer information and allowed to make certain updates online. The taxpayer in this case is a taxpayer linked to the tax account in context, which means that "user" is not always equal to a "taxpayer"; for example consider the situation where the business owner is viewing the business account and exploring related business taxpayer record as opposed to the same person viewing his/her own personal income tax account and related individual's information.
Taxpayer portal includes:
This functionality uses the service task types to captures various configurations and instruction but using it may also result in the service task creation.
The topics below describe more information about the provided functionality, followed by configuration tasks.
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