Your organization can use case functionality to manage a variety
of business processes that are not otherwise supported by the product.
CAUTION:
The case management functionality
is legacy functionality that is not recommended for future use. It
has been replaced by Process Flow or an implementation may create
their own business object driven maintenance object to introduce support
for business processes not otherwise supported by the product. The
functionality remains in the product for upgrade purposes.
Note:
Your implementation controls how your cases behave. Since virtually all aspects of case functionality are controlled
by your implementation, you can use it to handle a myriad of business
requirements. Refer to
Defining Case
Options for the details.
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