Enrollment Request

This special class of service request supports the ability for a user to request online access to multiple tax accounts and to perform various self-service operations.

One enrollment request is created per line of business.

Note: See the Enrollment section for more details about this functionality.

This is a special kind of a service request that defines its own web service, TSEnrollmentServiceRequest. The web service requesting the enrollment is processed by the XAI Inbound Service, which invokes the service script C1-EnrSvcReq. The appropriate service task type to use must be passed in with the other information received from the self service system.

The integration has the following steps:

Note that the implementation of the enrollment request creates a service task for the following reasons: