The self service user is asked to provide identification details sufficient to determine tax accounts that this user owns. A separate enrollment request is made for each line of business.
The initial enrollment request creates an enrollment "event" that is "known" to two solution components: the integration layer and the revenue management system(s). Service task represents an enrollment event in the base product. User account access data captured in the user access store includes enrollment ID, web user ID, and line of business, thus associating it with a specific enrollment event.
The solution supports configurable identification details and algorithm-based enrollment request processing. In the base product, initial enrollment is implemented using an Enrollment Service Request.
The request is handled by a special web service TSEnrollmentServiceRequest. The results of a successful enrollment are:
Creation of one or more records in the user access store. Each record is associated with enrollment ID. One record is created for each accessible tax account. The status of the record indicates that the access to a tax account is either approved or requires an additional review.
Creation of a service task associated with both enrollment ID and confirmation ID. The initial list of user access records is captured on the service task.
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