When Is An Account Monitored?

The Overdue Monitor determines if an account violates your overdue rules. It can be run in one of two modes.

If the Overdue Monitor process is run with the ‘Restrict by Periodic Review’ parameter set to true (batch control C1-ADMVP), it will review all accounts that have not been reviewed for at least X days, where X is defined on the Account Type - Controls associated with the account's account type and division (in the field Min Compliance Review Freq (Days)).

If the Overdue Monitor process is run with the ‘Restrict by Periodic Review’ parameter left blank (batch control C1-ADMOV), it examines account debt 'on demand' by looking at a special table called Compliance Review Schedule, which contains one or more specific account IDs to be selected and the date on which each account should be reviewed. Processes can insert a record into this table if something happens to the account. Some examples of base processes that insert a row in this table include:

The role of the ‘on demand’ Overdue Monitor is to process the accounts for which some activity is known to have occurred as soon as possible after the activity that triggered the review. The recommendation is to run the monitor using batch control C1-ADMOV on a nightly basis.

The role of the ‘periodic’ Overdue Monitor is to ensure that all accounts are reviewed regularly, regardless of whether there has been specific activity. The times at which the monitor should be run in this mode (using batch control C1-ADMVP) will depend on your organization’s business practice and the nature of your account types.

Note: Additional events. Your implementation can have other events trigger the analysis of an account by the Overdue Monitor. To do this, add logic to insert a row on the Compliance Review Schedule table (CI_​ADM_​RVW_​SCH) when the event occurs, populating the account ID and an appropriate review date. Note that the Compliance Review Grace Days on the account type is available for use by any process when determining an appropriate review date.