Most bills contain a bill segment for every billable obligation linked to the account. If you want to produce a bill that contains bill segments for a subset of obligations (e.g., you want to create an ad-hoc bill for an account's billable charge obligation), follow these steps:
Navigate to the Bill - Main Information page:
If an account already exists in the dashboard context zone, select Go To Bill + option on the account context menu. This will transfer you to this page with the respective account populated.
If you haven't selected the account, navigate to this page using search button.
and then select the Account ID using the adjacentClick the save button to create a bill without bill segments for the account.
Select Go To Bill Segment + option on the Bill's context menu to transfer to Bill Segment - Main.
Select the Obligation ID of the obligation for which you want to create a bill segment.
Click the Generate button to generate a bill segment.
If an error exists, refer to How To Correct A Bill Segment That's In Error.
If there are no errors, the Bill Segment Freeze Option on the installation option controls the next step:
If this option is set to Freeze At Bill Completion, return to Bill - Main (using the bill context menu) and click the Freeze / Complete button.
If this option is set to Freeze At Will, click the Freeze button and, if everything looks clean, return to Bill - Main and click the Complete button.
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