Create a service task type scheduled monthly reminder request. Using the business object Scheduled Reminder Request Task Type:
The related transaction BO should be set to C1-SchedMonthlyReminderSSTask.
Service task class should be set to Service Request for To Do.
To Do Type should be set to a standard error To Do type to use when transitioning to error. The base product To Do Type Self Service Task Issues (C1-SSTTD) is provided for this purpose.
To Do Role should be configured to an appropriate default To Do role for the above To Do type. This is optional. If no value is provided the default role for the To Do type is used.
Configure the Confirmation Header Message Category and Message Number and the Error Header Message Category and Message Number to use for communication to the self service user.
The service request fields mapping is used when creating the target service task to correctly populate the requestField list from the list of fields passed in on the web service request XML. For the base transaction business object, the following fields are expected:
Sequence |
Transaction BO XPath |
1 |
requestData/name |
2 |
requestData/emailAddress |
3 |
requestData/phoneNumber |
4 |
requestData/dayOfMonth |
5 |
requestData/expirationDate |
Configure Email Notification Instructions:
Set the Email content configured to Managed Content created above.
Set the Email Subject to Field created above.
Enter the From Email Address that should be used in the generated email
Enter the From Name that should be used in the generated email
Enter the XAI Sender for Email created as part of the general configuration options
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