All web services include standard error message elements. If any errors are found in processing a web service, a response is returned with the error message.
If the processing script used to process any of the messages finds a configuration problem or unrecognized information from the message, it returns a generic error to the self service application like "Your request can not be processed at this time, please try again later". In addition, a To Do entry and/or an email are sent to an appropriate responsible user.
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