Error Handling

All web services include standard error message elements. If any errors are found in processing a web service, a response is returned with the error message.

Note: The system error messages may not be appropriate to display to the web self service user. The message can be translated to one that is more appropriate in the BPEL layer.

Configuration Errors

If the processing script used to process any of the messages finds a configuration problem or unrecognized information from the message, it returns a generic error to the self service application like "Your request can not be processed at this time, please try again later". In addition, a To Do entry and/or an email are sent to an appropriate responsible user.

Fastpath: Refer to the algorithm section of General Configuration Tasks for more information about this algorithm.