After registering on a self-service portal and establishing a secure login, the user should explicitly request access to his/her taxes. The request is evaluated, and the user/tax account association(s) are recorded in the system and become available for account access verification.
A single web portal login provides the self service user with access to all tax accounts. In other words an individual who also happens to be a business owner may log in once and view and manage both individual and corporate taxes.
A user enrolled into a tax account is able to view account financial information, file tax returns and make payments related to this account, update contact and correspondence information, and request services.
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