Oracle CRM On Demand Connected Mobile Sales Administration Guide > Using Oracle CRM On Demand Connected Mobile Sales > Signing on to Oracle CRM On Demand Connected Mobile Sales >

Using Single Sign-On

Single Sign-On authentication is subject to the following limitations:

• The supported profiles are Security Assertion Markup Language (SAML) 1.1 Browser/Artifact profile and SAML 2.0 Browser/Artifact profile.

  NOTE:  SAML Federation with Basic Authorization on the Identity Provider (IdP) is not supported.

• Browser/POST profiles are not supported.
• Client support is provided on Android and iPhone devices only. No support is provided for Single Sign-On authentication for BlackBerry devices.
• The Intersite Transfer Service (ITS) URL must be correctly configured in Oracle CRM On Demand and must use destination-site-first. Because of the context-sensitive nature of the Target URL, do not specify a concrete Target URL when configuring the ITS URL for SSO Authentications property. Instead, use the ${TARGET} macro as a substitute for the concrete Target URL. For more information, contact Oracle Customer Care.
• A user who signs on with SSO cannot use CalDAV or CardDAV synchronization as described in Calendar and Contact Synchronization (iOS Only).

To sign on to Oracle CRM On Demand Connected Mobile Sales using Single Sign-On

• Access the following URL:
  https://mobile.crmondemand.com/odui/faces/Home?ssoid=<SSO_ID>
Where <SSO_ID> is the Single Sign-On ID.

NOTE:  On Android devices the user interface differs depending on whether your device has a hardware button to access menu options (called the hardware menu button) which is typically on older devices. For example, on the advanced screen accessed from the sign on screen, the option for SSO is typically accessed by tapping the menu button in the top right corner. However, on devices with a hardware menu button, the hardware menu button must be used to access the SSO option.