Oracle MICROS Reporting and Analytics is a web-based application that centralizes point-of-sale (POS) data to provide operational and analytical insights into business operations, and to improve efficiency by delivering information to all roles within an organization.
Purpose
This document is intended for customers subscribed to Oracle MICROS Reporting and Analytics Advanced Cloud Services. Customers using Standard Cloud Services and On-Premise deployments may not have access to all features described in the documentation. Your organization type can affect visibility and access to features within Reporting and Analytics.
The navigation instructions throughout the documentation may not accurately depict the menu layout for your Oracle MICROS Enterprise Back Office deployment because administrators can customize the name and organization of the groups and links in the sidebar menu. Use the navigation instructions provided as a guideline for locating the links in your deployment, or contact an administrator for assistance.
Audience
Users who perform day-to-day operations with Enterprise Back Office and who typically do not have permissions to configure applications.
Administrators who configure and maintain Enterprise Back Office. Administrators can also have permissions to configure applications.
System Administrators or Super Administrators who maintain Enterprise Back Office servers and configuration files, implement initial application settings and configurations, and maintain back-end processes such as automated jobs and data interfaces with third-party applications.
Customer Support
To contact Oracle Customer Support, access the Support Portal at the following URL:
Product version and program/module name
Functional and technical description of the problem (include business impact)
Detailed step-by-step instructions to re-create
Exact error message received
Screen shots of each step you take
Documentation
Oracle MICROS product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/.
Revision History
Table -1 Revision History
| Date | Description of Change |
|---|---|
|
March 2017 |
Initial Publication |
|
April 2017 |
Removed extraneous topics related to legacy reports. |
|
September 2017 |
Corrected missing text in the Analysis Reports topic. |
|
March 2018 |
Removed the Standard Export chapter and replaced with reference to the Standard Export User Guide that can be found in the Enterprise Back Office 9.0 library. |
|
May 2018 |
Correction to the functionality listed for Analysis Reports. |
|
March 2020 |
Updated Exporting Reports |
|
February 2022 |
|
|
September 2023 |
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