Installing Remote Transfer Agent (RTA) at a Location

  1. Make sure you know the your location ID and download password:
    1. In Reporting and Analytics, click Reports, click More Reports, click Admin Reports, and then click Download Report.
    2. Make a note of the Restaurant ID for your location.
    3. Navigate to .Connect Admin or RTA Admin depending on your system configurations, select your location, and select Display Password.

      If .Connect Admin or RTA Admin do not populate a list of locations, you do not have the Can View Download passwords portlet permission enabled for your role.

    4. Make a note of the Download Password.
  2. Download and install the Remote Transfer Agent (RTA) for your location:
    1. In Reporting and Analytics, click Admin, and then click Store Download.
    2. Enter the Restaurant ID and the Download Password, and then click Next.

      If the installation fails, Reporting and Analytics shows the error log in a text editor.