Uninstalling Enterprise Back Office 9.0 or Later

This topic provides instructions for creating a backup and then running the uninstallation wizard to remove Oracle MICROS Enterprise Back Office. Refer to the Oracle WebLogic help and the Oracle Business Intelligence help when uninstalling the respective software.

  1. Uninstall the Reporting and Analytics application server. If you installed Reporting and Analytics in a server cluster, uninstall each non-primary server before uninstalling the primary server.
    1. Navigate to the myMicros installation directory.
    2. Copy the myMicros folder to create a backup.
    3. Make sure the current Microsoft Windows user has Change permissions for the myMicros folder.
    4. Navigate to installation path\myMicros\Uninstall_myMicros\ and double-click Change myMicros Installation.
    5. Follow the instructions, and then click Next to uninstall the Enterprise Back Office components on the current server. You cannot stop or cancel the uninstallation process.
    6. Uninstall Oracle WebLogic.
    7. Delete the myMicros folder to remove all files that were not removed by the uninstallation wizard.
    8. Restart the server.
  2. Uninstall the Oracle Business Intelligence (OBI) server. If you installed Reporting and Analytics in a server cluster, uninstall each non-primary OBI server before uninstalling the primary server.
    1. Uninstall Oracle Business Intelligence.
    2. Navigate to the myMicros installation directory.
    3. Copy the myMicros folder to create a backup.
    4. Make sure the current Microsoft Windows user has Change permissions for the myMicros folder.
    5. Navigate to installation path\myMicros\Uninstall_myMicros\ and double-click Change myMicros Installation.
    6. Follow the instructions, and then click Next to uninstall the Enterprise Back Office components on the current server. You cannot stop or cancel the uninstallation process.
    7. Uninstall Oracle WebLogic.
    8. Back up log files and delete the following folders:

      • root\bea

      • root\temp

      • root\Program Files\Oracle\Inventory\logs

    9. Delete the myMicros folder to remove all files that were not removed by the uninstallation wizard.
    10. Clear the content of the TMP and TEMP folders. Microsoft Windows stores the location of these folders as user variables in the system environments.
    11. Restart the server.
  3. Uninstall Enterprise Back Office components and services from each server.
    1. Navigate to the myMicros installation directory.
    2. Copy the myMicros folder to create a backup.
    3. Make sure the current Microsoft Windows user has Change permissions for the myMicros folder.
    4. Navigate to installation path\myMicros\Uninstall_myMicros\ and double-click Change myMicros Installation.
    5. Follow the instructions, and then click Next to uninstall the Enterprise Back Office components on the current server. You cannot stop or cancel the uninstallation process.
    6. Delete the myMicros folder to remove all files that were not removed by the uninstallation wizard.
    7. Restart the server.

Parent topic: Uninstallation