Setting Up Bonus Cards for Gift Card Purchases

Follow these instructions to give the customer a bonus card after purchasing gift cards totaling a given amount. For example, a location can offer the deal “buy 100$ in gift cards and we’ll give you a $20 gift card.”

Create the bonus card rule:

  1. In Reporting and Analytics, click the link to go to the Stored Value Bonus Rules page in the iCare Gift, Payment, and Loyalty Configuration portlet, and then click Add. If you cannot find the link, contact your system administrator.
  2. Enter an identifying Name for the bonus card rule, and optionally enter a Description for comments or notes regarding the rule.
  3. Enter the minimum gift card amount that a customer must purchase to qualify for the bonus card in Bonus Threshold.
  4. Configure the bonus type and amount:
    1. To configure a percentage-based bonus, select Percentage from the Bonus Type drop-down list, and then enter the percentage of the loaded amount to award in Bonus Percentage.
    2. To configure a fixed value bonus, select Fixed Amount from the Bonus Type drop-down list, and then enter the amount in Bonus Amount.
    3. To configure an incremental bonus, select Stepped Amount from the Bonus Type drop-down list, enter the amount awarded at the threshold and at each increment in Bonus Amount, and then enter each increment after the threshold in Bonus Step Amount. For example, you can configure the threshold as $100, the step amount as 30$, and the bonus amount as $5. When a customer purchases $150 worth of gift cards, this program awards $5 for the passing the $100 threshold and another 5$ for passing the first increment at $130, for a total of $10 bonus.
  5. To implement “not valid with any other offer,” select Do Not Allow Other Bonus.
  6. Select Issue Bonus to Separate Card.
  7. Select the priority for the rule in Precedence. If more than one stored value bonus rule would apply to a transaction, Gift and Loyalty uses the rule with the highest precedence value.
  8. Select an Eligibility Rule that has been configured with the Use with Stored Value Bonus Rule type. You do not need to select an eligibility rule.
  9. To configure a limited duration for this offer, select a start and end date in the Effective From and Effective To fields.
  10. Click Save.

Assign the bonus card rule to the program:

  1. From the Reporting and Analytics side menu, click the link to go to the Programs page in the iCare Gift, Payment, and Loyalty Configuration portlet, select the program you want to configure, and then click Edit SV Bonus Rules. If you cannot find the link, contact your system administrator.
  2. Select the bonus card rule, and then click Edit.
  3. Select No Locations, All Locations, or the specific locations for which the stored value bonus rule and program apply.
  4. Click Save.