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Server X7-8 Service Manual
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Oracle
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Server X7-8 Service Manual
Updated: April 2019
Oracle
®
Server X7-8 Service Manual
Document Information
Using This Documentation
Product Documentation Library
Feedback
About Oracle Server X7-8
Product Description
About Controls and Connectors
Front Panel Components
Back Panel Components
Replaceable Components
Illustrated Parts Breakdown
Component Serviceability Requirements
Customer-Replaceable Units
Field-Replaceable Units
CPU Module (CMOD) Overview
CMOD Components
CMOD Processor
CMOD Memory
CMOD and Fan Module Power
System Module (SMOD) Overview
SMOD Components
SMOD Motherboard
Server Storage Drives
Server Chassis Overview
Chassis Features
Chassis Internal Components
Chassis Front Panel Components
Chassis Back Panel Components
Switches and Buttons Reference
Troubleshooting and Diagnostics
Detecting and Managing Server Faults
Troubleshooting Server Hardware Faults
Basic Troubleshooting Steps
Identify Hardware Faults (Oracle ILOM)
Managing Server Hardware Faults Using the Oracle ILOM Fault Management Shell
Clear Hardware Fault Messages (Oracle ILOM)
Troubleshooting Using a CMOD Fault Remind Test Circuit
Troubleshooting System Cooling Issues
Troubleshooting Power Issues
Troubleshooting Using Diagnostic Tools
Diagnostic Tools
Troubleshooting Using Status Indicators
Front Indicator Module (FIM) Panel
Fan Module (FM) Indicators
Power Supply (PS) Indicators
System Module (SMOD) Indicators
Storage Drive Indicators
Dual PCIe Card Carrier (DPCC) Indicators
AC Power Block Inlet Indicators
About Controls and Indicators
Controls and Indicators
Server Boot Process and Normal Operating State Indicators
Locate Button/LED Indicator On
Over Temperature Condition
PS Fault
Memory Fault
CPU Fault
Fan Module Fault
Service Processor Fault
Front Panel Lamp Test
Back Panel Pinhole Switches
Status Indicator Blink Rates
Steady On
Steady Off
Slow Blink Rate
Fast Blink Rate
Single (Standby) Blink Rate
Slow Unison Blink Rate
Insertion Blink
Unison Steady On
Alternating (Invalid FRU) Blink Rate
Feedback Flash
Data Blink Rate
Sequential (Diagnostic) Blink Rate
Troubleshooting Server Subsystems
Processor Subsystem
Memory Subsystem
Power Subsystem
Cooling Subsystem
Cooling Zones
Cooling Fan Power
Fan Module Redundancy
Storage Subsystem
Networking Subsystem
I/O Subsystem
PCI Devices Subsystem
Dual PCIe Card Carrier (DPCC)
Attaching Devices to the Server
Attach Devices to the Server
Back Panel Connector Locations
Configuring Serial Port and Network Port Sharing
Assign Serial Port Output (Oracle ILOM CLI)
Assign Serial Port Output (Oracle ILOM Web Interface)
Ethernet Device Naming
Getting Help
Contacting Support
Locating the Chassis Serial Number
Auto Service Requests
Preparing for Service
Electrostatic Discharge and Static Prevention Measures
Using an Antistatic Wrist Strap
Using an Antistatic Mat
Safety Symbols
Warning Label
FRU Key Identity Properties (KIP) Automated Update
Required Tools and Equipment
Preparing the Server for Component Replacement
Serviceability Overview
Hot Service
Warm Service
Cold Service
Prepare the Server for Hot Service (Oracle ILOM CLI)
Prepare the Server for Hot Service (Oracle ILOM Web Interface)
Prepare the Server for Warm Service (Oracle ILOM CLI)
Prepare the Server for Warm Service (Oracle ILOM Web Interface)
Prepare the Server for Cold Service (Oracle ILOM CLI)
Prepare the Server for Cold Service (Oracle ILOM Web Interface)
Powering Down the Server
Power Off the Server Gracefully (Oracle ILOM CLI)
Power Off the Server Gracefully (Oracle ILOM Web Interface)
Power Off the Server Gracefully (Power Button)
Power Off the Server for Immediate Shutdown (Oracle ILOM CLI)
Power Off the Server for Immediate Shutdown (Oracle ILOM Web Interface)
Power Off the Server for Immediate Shutdown (Power Button)
Power Off the Server Using the Server OS
Remove Power
Power Control, Shutdown, and Reset States
Managing the Locate Button/LED
Turn On the Locate Button/LED Remotely (Oracle ILOM CLI)
Turn On the Locate Button/LED Remotely (Oracle ILOM Web Interface)
Control the Locate Button/LED Locally
Component Filler Panels and Non-Powered Components
Servicing Components
Servicing Storage Drives (CRU)
Storage Drive Locations and Numbering
Storage Drive Slot Locations
Storage Drive Population Rules
Remove a Storage Drive
Install a Storage Drive
Servicing Fan Modules (CRU) and Fan Frames (CRU)
Fan Module Locations and Numbering
Remove a Fan Module
Install a Fan Module
Remove a Fan Frame
Install a Fan Frame
Servicing Power Supplies (CRU)
Power Supply Locations and Numbering
Power Supply Overview
AC Input Power Block Locations
Remove a Power Supply
Install a Power Supply
Servicing PCIe Cards and Carriers (CRU)
PCIe Card and DPCC Overview
DPCC and PCIe Card Slot Locations and Numbering
Server PCIe Card Slots
Dual PCIe Card Carriers (DPCCs)
DPCC Indicator Panel
DPCC Population Rules
Remove a DPCC
Remove a PCIe Card
Install a PCIe Card
Install a DPCC
Servicing CPU Module (CMOD) Components (FRU)
CMOD Slot Locations and Numbering
CMOD Population Rules
Remove a CMOD
Remove the CMOD Cover
Install the CMOD Cover
Install a CMOD
Servicing Processors (FRU)
Identify and Remove a Faulty Processor
Install a Processor
Prepare a CMOD for Replacement
Servicing DIMMs (CRU)
DIMM Physical Layout
DIMM Slot Numbering and Color Coding
DIMM Population Rules
DIMM Slot Population Order
DIMM Rules
DIMM Population Scenarios
DIMM Operating Speeds
DIMM Rank Classification Labels
Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Faulty DIMMs
Identify and Remove a Faulty DIMM
Install a DIMM
Upgrade the Server From Four to Eight CMODs (FRU)
Servicing System Module (SMOD) Components (FRU)
SMOD Population Rules
Remove an SMOD
Install an SMOD
Servicing the Host Bus Adapter (HBA) Card (FRU)
Remove the HBA Card
Install the HBA Card
Servicing the Energy Storage Module and Cables (CRU)
Replace the Energy Storage Module
Replace the ESM Extension Cable
Servicing the SAS Cable (FRU)
Replace the SAS Cable
Servicing Internal USB Flash Drives (FRU)
Remove the Internal USB Flash Drive
Install the Internal USB Drive
Servicing the System Battery (CRU)
Remove the System Battery
Install the System Battery
Prepare an SMOD for Replacement
Servicing the Front Indicator Module (FRU)
Remove the FIM
Install the FIM
Servicing the Midplane Assembly (FRU)
Remove the Midplane Assembly
Install the Midplane Assembly
Returning the Server to Operation
Prepare the Server for Operation
Power On the Server
Configuring the System Socket Modes
System Socket Mode Configurations
Single 4-Socket (1x4) Server
Dual 4-Socket (2x4) Servers
Single 8-Socket (1x8) Server
Oracle X7-8 CPU Packages
Configure Single 4-Socket Server to Dual 4-Socket Servers (FRU)
Configure Dual 4-Socket Server to Single 8-Socket Server (CRU)
Configure Single 8-Socket Server to Dual 4-Socket Server (CRU)
Configure Single 4-Socket Server to Single 8-Socket Server (FRU)
Verify the Current Socket Mode Configuration
Verify the CMOD Configuration
Setting Up BIOS Configuration Parameters
Manage the BIOS Configuration
Accessing the BIOS Setup Utility
BIOS Setup Utility Menus
BIOS Key Mappings
Access BIOS Setup Utility Menus
Navigate BIOS Setup Utility Menus
Using UEFI BIOS
Configuration Utilities for Add-In Cards
Configure and Manage BIOS Using Oracle ILOM
UEFI Secure Boot
Trusted Execution Technology
Common BIOS Setup Utility Tasks
Verify BIOS Factory Default Settings
Select a Temporary Boot Device
Configure TPM Support
Configure UEFI Driver Settings
Configure I/O Resource Allocation
Configure UEFI Secure Boot
Configure Trusted Execution Technology
Exit BIOS Setup Utility
BIOS Setup Utility Menu Options
BIOS Main Menu Selections
BIOS Advanced Menu Selections
BIOS Advanced Menu iSCSI Configuration Options
BIOS Advanced Menu Gigabit Network Connection Options
BIOS Advanced Menu Driver Health Options
BIOS Advanced Menu Serial Port Console Redirection Options
BIOS Advanced Menu Network Stack Configuration Options
BIOS Advanced Menu NVMe Configuration Options
BIOS Advanced Menu Primary Video Selection Options
BIOS Advanced Menu Trusted Computing 2.0 Options
BIOS Advanced Menu Processor Configuration Options
BIOS Advanced Menu Memory Configuration Options
BIOS Advanced Menu CPU Power Management Configuration Options
BIOS Advanced Menu USB Ports Options
BIOS Advanced Menu Error Injection Settings Option
BIOS Advanced Menu Disk Freeze Lock Settings Option
BIOS IO Menu Selections
BIOS IO Menu PCI Subsystem Settings Options
BIOS IO Menu IO Virtualization Options
BIOS IO Menu IOAT Configuration Options
BIOS IO Menu Internal Devices Options
BIOS IO Menu Add-in Cards Options
BIOS Boot Menu Selections
BIOS Save and Exit Menu Selections
Monitoring and Identifying Server Components
Monitoring Component Health and Faults Using Oracle ILOM
Monitoring System Components
System Components (FRUs) Network Access Control (NAC) Names
System Indicators Network Access Control (NAC) Names
System Sensors Network Access Control (NAC) Names
Index
Index A
Index B
Index C
Index D
Index E
Index F
Index G
Index H
Index I
Index L
Index M
Index N
Index O
Index P
Index R
Index S
Index T
Index U
Index V
Index W
Language:
English
Oracle
®
Server X7-8 Service Manual
April 2019
Describes how to troubleshoot and maintain Oracle Server X7-8
Document Information
Using This Documentation
Product Documentation Library
Feedback
About Oracle Server X7-8
Product Description
About Controls and Connectors
Front Panel Components
Back Panel Components
Replaceable Components
Illustrated Parts Breakdown
Component Serviceability Requirements
Customer-Replaceable Units
Field-Replaceable Units
CPU Module (CMOD) Overview
CMOD Components
CMOD Processor
CMOD Memory
CMOD and Fan Module Power
System Module (SMOD) Overview
SMOD Components
SMOD Motherboard
Server Storage Drives
Server Chassis Overview
Chassis Features
Chassis Internal Components
Chassis Front Panel Components
Chassis Back Panel Components
Switches and Buttons Reference
Troubleshooting and Diagnostics
Detecting and Managing Server Faults
Troubleshooting Server Hardware Faults
Basic Troubleshooting Steps
Identify Hardware Faults (Oracle ILOM)
Managing Server Hardware Faults Using the Oracle ILOM Fault Management Shell
Clear Hardware Fault Messages (Oracle ILOM)
Troubleshooting Using a CMOD Fault Remind Test Circuit
Troubleshooting System Cooling Issues
Troubleshooting Power Issues
Troubleshooting Using Diagnostic Tools
Diagnostic Tools
Troubleshooting Using Status Indicators
Front Indicator Module (FIM) Panel
Fan Module (FM) Indicators
Power Supply (PS) Indicators
System Module (SMOD) Indicators
Storage Drive Indicators
Dual PCIe Card Carrier (DPCC) Indicators
AC Power Block Inlet Indicators
About Controls and Indicators
Controls and Indicators
Server Boot Process and Normal Operating State Indicators
Locate Button/LED Indicator On
Over Temperature Condition
PS Fault
Memory Fault
CPU Fault
Fan Module Fault
Service Processor Fault
Front Panel Lamp Test
Back Panel Pinhole Switches
Status Indicator Blink Rates
Steady On
Steady Off
Slow Blink Rate
Fast Blink Rate
Single (Standby) Blink Rate
Slow Unison Blink Rate
Insertion Blink
Unison Steady On
Alternating (Invalid FRU) Blink Rate
Feedback Flash
Data Blink Rate
Sequential (Diagnostic) Blink Rate
Troubleshooting Server Subsystems
Processor Subsystem
Memory Subsystem
Power Subsystem
Cooling Subsystem
Cooling Zones
Cooling Fan Power
Fan Module Redundancy
Storage Subsystem
Networking Subsystem
I/O Subsystem
PCI Devices Subsystem
Dual PCIe Card Carrier (DPCC)
Attaching Devices to the Server
Attach Devices to the Server
Back Panel Connector Locations
Configuring Serial Port and Network Port Sharing
Assign Serial Port Output (Oracle ILOM CLI)
Assign Serial Port Output (Oracle ILOM Web Interface)
Ethernet Device Naming
Getting Help
Contacting Support
Locating the Chassis Serial Number
Auto Service Requests
Preparing for Service
Electrostatic Discharge and Static Prevention Measures
Using an Antistatic Wrist Strap
Using an Antistatic Mat
Safety Symbols
Warning Label
FRU Key Identity Properties (KIP) Automated Update
Required Tools and Equipment
Preparing the Server for Component Replacement
Serviceability Overview
Hot Service
Warm Service
Cold Service
Prepare the Server for Hot Service (Oracle ILOM CLI)
Prepare the Server for Hot Service (Oracle ILOM Web Interface)
Prepare the Server for Warm Service (Oracle ILOM CLI)
Prepare the Server for Warm Service (Oracle ILOM Web Interface)
Prepare the Server for Cold Service (Oracle ILOM CLI)
Prepare the Server for Cold Service (Oracle ILOM Web Interface)
Powering Down the Server
Power Off the Server Gracefully (Oracle ILOM CLI)
Power Off the Server Gracefully (Oracle ILOM Web Interface)
Power Off the Server Gracefully (Power Button)
Power Off the Server for Immediate Shutdown (Oracle ILOM CLI)
Power Off the Server for Immediate Shutdown (Oracle ILOM Web Interface)
Power Off the Server for Immediate Shutdown (Power Button)
Power Off the Server Using the Server OS
Remove Power
Power Control, Shutdown, and Reset States
Managing the Locate Button/LED
Turn On the Locate Button/LED Remotely (Oracle ILOM CLI)
Turn On the Locate Button/LED Remotely (Oracle ILOM Web Interface)
Control the Locate Button/LED Locally
Component Filler Panels and Non-Powered Components
Servicing Components
Servicing Storage Drives (CRU)
Storage Drive Locations and Numbering
Storage Drive Slot Locations
Storage Drive Population Rules
Remove a Storage Drive
Install a Storage Drive
Servicing Fan Modules (CRU) and Fan Frames (CRU)
Fan Module Locations and Numbering
Remove a Fan Module
Install a Fan Module
Remove a Fan Frame
Install a Fan Frame
Servicing Power Supplies (CRU)
Power Supply Locations and Numbering
Power Supply Overview
AC Input Power Block Locations
Remove a Power Supply
Install a Power Supply
Servicing PCIe Cards and Carriers (CRU)
PCIe Card and DPCC Overview
DPCC and PCIe Card Slot Locations and Numbering
Server PCIe Card Slots
Dual PCIe Card Carriers (DPCCs)
DPCC Indicator Panel
DPCC Population Rules
Remove a DPCC
Remove a PCIe Card
Install a PCIe Card
Install a DPCC
Servicing CPU Module (CMOD) Components (FRU)
CMOD Slot Locations and Numbering
CMOD Population Rules
Remove a CMOD
Remove the CMOD Cover
Install the CMOD Cover
Install a CMOD
Servicing Processors (FRU)
Identify and Remove a Faulty Processor
Install a Processor
Prepare a CMOD for Replacement
Servicing DIMMs (CRU)
DIMM Physical Layout
DIMM Slot Numbering and Color Coding
DIMM Population Rules
DIMM Slot Population Order
DIMM Rules
DIMM Population Scenarios
DIMM Operating Speeds
DIMM Rank Classification Labels
Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Faulty DIMMs
Identify and Remove a Faulty DIMM
Install a DIMM
Upgrade the Server From Four to Eight CMODs (FRU)
Servicing System Module (SMOD) Components (FRU)
SMOD Population Rules
Remove an SMOD
Install an SMOD
Servicing the Host Bus Adapter (HBA) Card (FRU)
Remove the HBA Card
Install the HBA Card
Servicing the Energy Storage Module and Cables (CRU)
Replace the Energy Storage Module
Replace the ESM Extension Cable
Servicing the SAS Cable (FRU)
Replace the SAS Cable
Servicing Internal USB Flash Drives (FRU)
Remove the Internal USB Flash Drive
Install the Internal USB Drive
Servicing the System Battery (CRU)
Remove the System Battery
Install the System Battery
Prepare an SMOD for Replacement
Servicing the Front Indicator Module (FRU)
Remove the FIM
Install the FIM
Servicing the Midplane Assembly (FRU)
Remove the Midplane Assembly
Install the Midplane Assembly
Returning the Server to Operation
Prepare the Server for Operation
Power On the Server
Configuring the System Socket Modes
System Socket Mode Configurations
Single 4-Socket (1x4) Server
Dual 4-Socket (2x4) Servers
Single 8-Socket (1x8) Server
Oracle X7-8 CPU Packages
Configure Single 4-Socket Server to Dual 4-Socket Servers (FRU)
Configure Dual 4-Socket Server to Single 8-Socket Server (CRU)
Configure Single 8-Socket Server to Dual 4-Socket Server (CRU)
Configure Single 4-Socket Server to Single 8-Socket Server (FRU)
Verify the Current Socket Mode Configuration
Verify the CMOD Configuration
Setting Up BIOS Configuration Parameters
Manage the BIOS Configuration
Accessing the BIOS Setup Utility
BIOS Setup Utility Menus
BIOS Key Mappings
Access BIOS Setup Utility Menus
Navigate BIOS Setup Utility Menus
Using UEFI BIOS
Configuration Utilities for Add-In Cards
Configure and Manage BIOS Using Oracle ILOM
UEFI Secure Boot
Trusted Execution Technology
Common BIOS Setup Utility Tasks
Verify BIOS Factory Default Settings
Select a Temporary Boot Device
Configure TPM Support
Configure UEFI Driver Settings
Configure I/O Resource Allocation
Configure UEFI Secure Boot
Configure Trusted Execution Technology
Exit BIOS Setup Utility
BIOS Setup Utility Menu Options
BIOS Main Menu Selections
BIOS Advanced Menu Selections
BIOS Advanced Menu iSCSI Configuration Options
BIOS Advanced Menu Gigabit Network Connection Options
BIOS Advanced Menu Driver Health Options
BIOS Advanced Menu Serial Port Console Redirection Options
BIOS Advanced Menu Network Stack Configuration Options
BIOS Advanced Menu NVMe Configuration Options
BIOS Advanced Menu Primary Video Selection Options
BIOS Advanced Menu Trusted Computing 2.0 Options
BIOS Advanced Menu Processor Configuration Options
BIOS Advanced Menu Memory Configuration Options
BIOS Advanced Menu CPU Power Management Configuration Options
BIOS Advanced Menu USB Ports Options
BIOS Advanced Menu Error Injection Settings Option
BIOS Advanced Menu Disk Freeze Lock Settings Option
BIOS IO Menu Selections
BIOS IO Menu PCI Subsystem Settings Options
BIOS IO Menu IO Virtualization Options
BIOS IO Menu IOAT Configuration Options
BIOS IO Menu Internal Devices Options
BIOS IO Menu Add-in Cards Options
BIOS Boot Menu Selections
BIOS Save and Exit Menu Selections
Monitoring and Identifying Server Components
Monitoring Component Health and Faults Using Oracle ILOM
Monitoring System Components
System Components (FRUs) Network Access Control (NAC) Names
System Indicators Network Access Control (NAC) Names
System Sensors Network Access Control (NAC) Names
Index
A
B
C
D
E
F
G
H
I
L
M
N
O
P
R
S
T
U
V
W