Oracle Tuxedo Product Support and Resources The following sections describe the documentation and customer-support resources available to Oracle Tuxedo customers: • About the Oracle Tuxedo Documentation • Using the Oracle Tuxedo Online Documentation About the Oracle Tuxedo Documentation The Oracle Tuxedo documentation is designed to provide you, the customer, with information at various levels about the Oracle Tuxedo system. You may want to read all of the documentation or choose only those topics that will provide information for your immediate requirements. The Oracle Tuxedo documentation consists of the following components: • Online documentation • Context-sensitive online help for Oracle Tuxedo GUI-based applications Oracle Tuxedo Online Documentation You can find the online documentation at: http://www.oracle.com/technology/documentation/index.html. Using the Oracle Tuxedo Online Documentation The Oracle Tuxedo online documentation contains a comprehensive set of documents about the Oracle Tuxedo system. This information is designed to help you: • Understand the key functionality of the Oracle Tuxedo system • Design, develop, and deploy mission-critical client/server applications • Manage your Oracle Tuxedo application resources using the software administration tools provided with the Oracle Tuxedo system The online documentation provides easy-to-access information in HTML format for viewing in your favorite Web browser. Note: Microsoft Internet Explorer 6.0 or later is recommended. To view the online documentation, you need a Web browser that supports HTML 3.0 features, including tables and frames. Accessing the Documentation in a Browser To begin viewing the Online Documentation Home page, access Oracle Tuxedo on the e-docs Product Documentation page. From this page you can: • Browse through each online document • See what’s new in this release • View a site map of all of the documents and click a graphic to display a document • Search the entire set of HTML-based documentation using a word or a phrase • Get a printed copy of each of the major documents by opening and printing an Adobe Acrobat PDF file Each major topic area is displayed with its own table of contents so that you can see at-a-glance what each document contains. Once you access the online documentation, you can quickly browse through all of the available information. Select a topic in the table of contents or click “Oracle Tuxedo Documentation” to return to the Home page. The online documentation offers many options to access the documentation for the Oracle Tuxedo system. The best way to use the documentation is to bring up the Home page in your browser and start exploring. If you want a list of other resources and manuals that might be useful in understanding and working with the Oracle Tuxedo system, click Site Map on the Home page, and then click Bibliography on the Site Map page. Site Map The site map page lists all the documents in the online information set. The documents are grouped by categories such as Installation, Getting Started, Administration, and Programming. To open a document, click the document name. PDF Document Files The PDF Files page lists all the documents that are available in Adobe Acrobat PDF format. The documents are group by categories such as Installation, Getting Started, Administration, and Programming. To open a PDF file, click the document name. Once the PDF is displayed you also have the option of printing it. Using the Online Search Feature The Oracle Tuxedo online documentation includes a Java search applet, a platform-independent search tool, to assist in locating topics in the Oracle Tuxedo online documentation. The search applet enables you to search for one or more keywords and returns a list of target HTML pages. When using the search applet, keep these rules in mind: • Searches are not case sensitive. • Do not use “quotes” in your query. • When doing wildcard searches, use the asterisk (*) as a suffix wildcard character in keywords. For example, enter (without quotes) “program*” to find pages with keywords such as program, programmer, or programming. To perform a search, follow these steps: 1. Click Search in the top navbar. The Search window appears. 2. In the Search field, select the desired search category. If you accept the default, “All Topics,” as the search category, all documents in the online documentation will be searched. Other search categories limit the search to a specific set of documents, such as ATMI or CORBA documents. To see the search category choices, click the Search field drop-down button. 3. Enter the keyword in the Query field and click Find or press Enter on your keypad. The search results appear. 4. If no matches are found, reword your query and try again. If matches are listed, double-click a matched entry; or, highlight the entry and click Show. 5. When the destination page appears, you can enter Ctrl+F to use the browser Find function to locate the keyword on the page. Learning Paths To help you find the information you need, the following table lists user tasks and the documentation appropriate to each. Table 4‑1 Learning Paths If You Want to . . . You Need . . . On the Oracle Tuxedo Home Page, Click . . . Evaluate the product A high-level overview of the Oracle Tuxedo system. • Product Overview • Interoperability • ATMI Introduction • Getting Started with CORBA Applications Install the software Step-by-step procedures for installing and configuring each of the Oracle Tuxedo system components. • Installation • Upgrade Information • Migration Information Design or architect a system To know (1) Oracle Tuxedo system capabilities, (2) the benefits these capabilities give you, (3) how to incorporate the benefits of the Oracle Tuxedo system into your design, and (4) how to integrate applications in an Oracle Tuxedo environment. • Interoperability • ATMI Introduction • ATMI and CORBA Programming • System Administration • Reference • ATMI Tutorials • Messages Write client or server applications To know how to write, build, configure, and run applications. The same topics as for design or architect. Administer the system To know how to configure, monitor, tune, migrate, and manage the Oracle Tuxedo system. • System Administration • Migration Information • Interoperability Learn about using Oracle Jolt with the Oracle Tuxedo system and Oracle WebLogic Server To know (1) how to configure and integrate Oracle Jolt with Oracle Tuxedo applications so that Tuxedo services are available to customers on the Internet and (2) how to use, configure, and integrate Oracle Jolt to work with the Oracle Tuxedo system and Oracle WebLogic Server. • Jolt Documentation Learn about using Oracle SNMP Agent with the Oracle Tuxedo system To know how to configure Oracle SNMP Agent to manage Oracle Tuxedo applications. • Site Map to Oracle SNMP Agent
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