Oracle Communications Order and Service Management (OSM) delivers pre-built cartridges supporting the Order-to-Activate business process to be used with the Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management. This guide provides information about the OSM Order-to-Activate cartridges for the Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management. It explains how to install and deploy the cartridges and provides detailed information and best practices on how to extend them for your own implementation.
Note:
The Oracle Application Integration Architecture Order-to-Activate Process Integration Pack is renamed to Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management. The OSM cartridges are referred to as Order-to-Activate cartridges in all OSM documentation because they support the Order-to-Activate business sub-process within the overall Order to Cash business process for service providers. See "Order-to-Activate Business Process Overview" for a description of the Order-to-Activate business sub-process.The term Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management and the term Order to Cash Integration Pack for OSM are used synonymously in OSM documentation.
For more information about the Oracle Communications Order to Cash Integration Pack for Oracle Communications Order and Service Management, see Oracle Application Integration Architecture Oracle Communications Order to Cash Integration Pack Implementation Guide for Siebel CRM, Oracle Communications Order and Service Management, and Oracle Communications Billing and Revenue Management in the Oracle Application Integration Architecture documentation.
This document is intended for programmers who have a working knowledge of:
System interfaces
Java development
Java Messaging Service (JMS)
XML Technologies (including XQuery and XPath)
This document assumes that you have read OSM Concepts, and have a conceptual understanding of:
Cartridges
Topologies
Orders
Order states
Tasks
Task states
OSM documentation and additional Oracle documentation (such as database and WebLogic Server documentation) is available from the Oracle Help Center Web site:
Additional Oracle Communications documentation is available from the Oracle software delivery website:
For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc
.
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info
or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs
if you are hearing impaired.