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Changing the CIS database connection information

  1. Log off from CIS Administration.
  2. Stop all CIS services on all load-balancing machines:
  3. In the Oracle database software, change the password for the CIS Database User.
  4. Log on to a CIS server.
  5. Open a Windows command prompt from the root of the installation directory.
  6. Enter the following command:

    UpdateCISPassword Instance User Password

    For example, if your user is CISDB, the following command changes the CIS password to NEWPASSWORD for the Oracle instance DEV5.WORLD:

    UpdateCISPassword DEV5.WORLD CISDB NEWPASSWORD

  7. Start the CIS services.
  8. Restart IIS by entering the following command from a Windows command prompt:

    iisreset

Important: If your configuration uses a pool of load-balanced CIS servers sharing the same CIS database, you must make the changes on every load-balanced server.

Important: Any attempt to log in to CIS Administration after the password change might lock the CIS database user, causing an error to occur when you log in. To unlock the user, run the following SQL*Plus command as Oracle system user:

alter user user account unlock

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