Addressing and Closing Review Comments

When a comment is added to a review instance, the comment status is "Open." When the questions or concerns raised in a comment have been addressed, users can change the comment status to "Closed."

Addressing Comments

Some comments may be addressed with a simple reply to the comment. Other comments may require revisions to the original doclet. Any user, except for a viewer, can respond to or address comments. After you mark your review complete, it prevents you from adding new comments. However, you can still reply to existing comments. Following are examples of the actions that users can take in response to comments:

  • Answer a question and then close the comment.

    For example, if a review asked if a figure in a doclet represented an up-to-date number, a user with that knowledge can reply to the comment and mark it closed.

  • Edit the doclet content and then close the comment.

    For example, if a reviewer suggests an edit, another user can check out and edit the doclet, and then reply to the comment that the edit was made, and then close the comment.

  • Send the doclet back to the doclet author for additional revisions.

    For example, if a reviewer suggests that a doclet is using old data and needs to be updated with the latest figures, the report package owner can send the doclet back to the author. When a doclet is restarted, a notification is sent to the doclet author indicating that the doclet has been reopened, and the doclet status is changed to "Started." Note that the doclet due dates for authors and approvers may be changed by the report package owner. At this point, the doclet follows the same workflow as in the author phase (see Authoring Doclets in Smart View); it is edited and approved by the authors and approvers that were assigned in the author phase.

Closing Comments

To close a comment:

  1. Double-click the comment in the comment list in the Review Center.
  2. In the EPRCS Comments dialog box, click Reply, Reply button in the EPRCS Comments dialog box, and enter the reply text.
  3. Click the Mark Closed button, Mark Closed button in EPRCS Comments dialog box to close the comment.

    A reply is added, noting that the comment is closed.

    To reopen the comment to add additional comments, click Reopen Comment, Reopen Comment button in the EPRCS Comments dialog box.