Preface

This document describes the features and fixes included in this RES 3700 release.

Purpose

These Release Notes provide an overview of additions, enhancements, and corrections implemented in this software release. Review RES 3700’s product documentation, including technical and application advisories for previous versions, for detailed information on installation, upgrade, configuration, and general use.

Audience

This document is intended for all RES 3700 technicians, administrators, and users.

Important Information

If you are upgrading to this version of RES, see Installation and Upgrade for version compatibility information and to ensure that there are no other outstanding issues for upgrading to this version.

For hardware and software compatibility, see System Requirements, Supported Systems, and Compatibility for the list of clients that are compatible with this version, and see the associated Oracle RES 3700 Installation Guide for the latest hardware and software recommendations.

Customer Support

To contact Oracle Customer Support, access My Oracle Support at the following URL:

https://support.oracle.com

When contacting Customer Support, please provide the following:

  • Product version and program/module name

  • Functional and technical description of the problem (include business impact)

  • Detailed step-by-step instructions to re-create

  • Exact error message received

  • Screen shots of each step you take

Documentation

Oracle Hospitality product documentation is available on the Oracle Help Center at http://docs.oracle.com/en/industries/hospitality/

Revision History

Table -1 Revision History

Date Description of Change

June 2016

Initial Publication.

June 2016

  • Clarified that RES 5.5 supports Oracle MICROS Workstation 610.

June 2016

  • RES 5.5 does not support upgrading from RES 5.4.4.

  • Clarified that RES 5.5 supports the 64-bit version of Microsoft Windows 10.

November 2016

  • Known POS Operations issue for transferring a check to a different revenue center.

May 2017

  • Support for Oracle MICROS Tablet 720.

July 2017

  • Support for Oracle MICROS Kitchen Display Controller 210.

September 2017

  • Compatibility with Enterprise Back Office reports for Error Correct details.

February 2018

  • Support for the Oracle MICROS Compact Workstation 310.

March 2018

  • Correction to the name of the USB scanner not supported by Oracle MICROS Compact Workstation 310.

December 2018

  • Added the following updates for the version 5.5.6 release: Always Show Quantity for Detail with Non-Zero Price and Allow Custom Printed Guest Check Content.

October 2020

  • Updated the Chapter 3: Installation and Upgrade section.
December 2020

  • Updated the Chapter 3: Installation and Upgrade section.