Products

Use this page to manage the products defined in the site's catalog. You can add, delete, and edit products.  On this page you will find information that will help you to:

find a product

activate a product

deactivate a product

delete a product

view product thumbnails

manage a variant's swatch and color images

change a product's workflow status

add a comment to a product

view the changes made to a product

create a product

edit a product

preview a product

create a new order and add a product to it

customize a product for a locale (international sites only)

To find a product:
  1. Select the "Find a Product" tab.

  2. Enter a search term in the "Search Term" text box. This can be a style number, keyword, product name, or category ID.

  3. Use the "Search By" dropdown list-box to the search method to use.

  4. Select "Find". A listing of all matches will appear below.

To activate a product:
  1. Find the product you wish to activate.

  2. Check the "Active" check box to the right of the product name.

To deactivate a product:
  1. Find the product you wish to deactivate.

  2. Uncheck the "Active" check box to the right of the product name.

Important: If you deactivate a product, OROMS removes the product if it currently exists in a customer's cart on the Store Front.

To delete a product:
  1. Find the product you wish to delete.

  2. Select the "Delete" icon to the right of the product name.

To view thumbnails of product images:
  1. Find the product(s) whose images you want to view.

  2. Hover your mouse over the "Thumbnails" icon for each product. The thumbnail will be displayed in a pop-up window.

  3. To view thumbnails for all the products at once, select the "Show Thumbnails" check box. The thumbnails will be displayed in the "Thumbnails" column.

To manage a product's alternate color images and swatches:
  1. Find the product whose images you wish to modify.

  2. Select the "Product Name" or the "Edit" icon to the right of the product name. A new page appears with tabs for "Record Summary", "Attributes", "Images", "Metadata", "Merchandising", "Variants", "Files", "Dynamic Attributes" (available on non-international sites only), and "Categories".  A "Locales" tab will be available if the site is an international site.

  3. Select the "Variants" tab.

  4. Select "Group by Color".  The page will refresh and you will see a listing of the variants, grouped by the colors of the variants.

  5. Select the "Edit" icon for the color group whose alternate color image or swatch image you want to modify.  The bottom of the page will refresh and you will see settings for the color group.

  6. Select "Update Variant Group" to save the changes.

To change the workflow status of a product:
  1. Find the product whose status you wish to change.  

  2. Select the "Product Name" or the "Edit" icon to the right of the product name. A new page appears with tabs for "Record Summary", "Attributes", "Images", "Metadata", "Merchandising", "Variants", "Files", "Dynamic Attributes" (available on non-international sites only), and "Categories".  A "Locales" tab will be available if the site is an international site.

  3. At the top of the page is a workflow status section that describes the current status of the product.  You may only change the status of a staged version of the product.

  4. Select the drop-down list box to expand it and see the statuses that you have permission to set the product to. 

  5. Select the desired status.

  6. If the product is being scheduled for release to the website, the date and time when the product will be available may be entered in the "Release Date" fields.

  7. Select "Save".

To attach a comment to a product:
  1. Find the product you wish to add a comment to.

  2. Select the "Product Name" or the "Edit" icon to the right of the product name. A new page appears with tabs for "Record Summary", "Attributes", "Images", "Metadata", "Merchandising", "Variants", "Files", "Dynamic Attributes" (available on non-international sites only), and "Categories".  A "Locales" tab will be available if the site is an international site.

  3. Select "Attach Comment". A new window will appear.

  4. In the window, enter your comment.

  5. Select "Save & Close".  The window will close.

  6. The comment will appear in the "Record Summary" tab for the product.

  7. Select "Back to Find Products" to return to the previous page.

To view the changes made to a product:
  1. Find the product you wish to review.

  2. Select the "Product Name" or the "Edit" icon to the right of the product name. A new page appears with tabs for "Record Summary", "Attributes", "Images", "Metadata", "Merchandising", "Variants", "Files", "Dynamic Attributes" (available on non-international sites only), and "Categories".  A "Locales" tab will be available if the site is an international site.

  3. The "Record Summary" tab contains information on all the changes made to the product.

  4. Use the "Audit Trail & User Comments" list box to view a list of the users who have made changes to the product.

  5. Use the "Staged Changes: Variations from Master Record" list box to view a list of the changes that have been made to the product.  Select "Edit" to the left of any change to move to the tab the change was made in.

  6. Reports that are available are listed in the "Run Report" drop-down list box.  To run a report, select the report and then select "Go".

To create a product:
  1. Select the "Create a Product" tab.

  2. Enter a name for the product.

  3. Select "Create a Product". A new page appears with tabs for "Record Summary", "Attributes", "Images", "Metadata", "Merchandising", "Variants", "Files", "Dynamic Attributes" (available on non-international sites only), and "Categories".  A "Locales" tab will be available if the site is an international site.

  4. At the top of the page is a workflow status box that displays the current status of the product.  New products are given a status of "New".  Products with a status of "New", however, cannot be edited.  The status must be changed in order to add additional information about the product.

  5. Select "Record Summary" to view the changes that have been made to the product.  For a new product, the only changes noted will be that the product was created and that the status was changed to "Work in Progress (WIP)".

  6. Select the "Attributes" tab and fill in the attributes for the product. Many of the fields on this tab are self-explanatory. Information is provided below for selected fields:

Select "Save Attributes" to save your changes.

  1. Select the "Images" tab and enter the primary and alternate images for the product.  

  2. Select the "Metadata" tab and enter the Search Engine Optimization (SEO) terms along with site search terms for the product. SEO terms are the terms that will be made available to internet search engines for the product. Site search terms are the terms that the product will be considered a match for when a user conducts a search using them. Select "Save Metadata" to save your changes. 

  3. Select the "Merchandising" tab to select cross-sell and up-sell products for the new product.

  4. Select the "Variants" tab and enter the variants for the product.

  5. Select the "Files" tab to associate a file with the product.

  6. Select the "Dynamic Attributes" tab to enter dynamic attribute values for the product.

  7. Select the "Categories" tab to add the product to a category.

  8. If the site is an international site, select the "Locales" tab to customize attributes of the product for selected locales.

  9. If you have sufficient privileges, you can modify the workflow status of the product at the top of the page and indicate that the changes for the product are complete.  Set the status to the desired status.  Products must be set to "Approved" before they will be scheduled to appear on the site.

  10. Select "Back to Find Products" to return to the previous page.

To edit a product:
  1. Find the product you wish to edit.

  2. Select the "Product Name" or the "Edit" icon to the right of the product name. A new page appears with tabs for "Record Summary", "Attributes", "Images", "Metadata", "Merchandising", "Variants", "Files", "Dynamic Attributes" (available on non-international sites only), and "Categories".  A "Locales" tab will be available if the site is an international site.

  3. Select the "Record Summary" tab to view the changes that have occurred with the product. 

  4. Select the "Attributes" tab to modify the attributes for the product. Many of the fields on this tab are self-explanatory. Information is provided below for selected fields:

Select "Save Attributes" to save your changes.

  1. Select the "Images" tab to modify the primary or alternate images for the product.

  2. Select the "Metadata" tab and enter the Search Engine Optimization (SEO) terms along with site search terms for the product. SEO terms are the terms that will be made available to internet search engines for the product. Site search terms are the terms that the product will be considered a match for when a user conducts a search using them. Select "Save Metadata" to save your changes. 

  3. Select the "Merchandising" tab to modify the cross sells and up sells for the product. Cross sells and up sells will appear on the product details page for this product.

  4. Select the "Variants" tab to modify the variants for the product.

  5. Select the "Files" tab to modify the product files for the product.

  6. Select the "Dynamic Attributes" tab to modify dynamic attribute values for the product.

  7. If the site is an international site, select the "Locales" tab to modify attributes of the product for specific locales.

To preview a product:
  1. Find the product you wish to preview.

  2. Select the "Product Name" or the "Edit" icon to the right of the product name. A new page appears with tabs for "Record Summary", "Attributes", "Images", "Metadata", "Merchandising", "Variants", "Files", "Dynamic Attributes" (available on non-international sites only), and "Categories".  A "Locales" tab will be available if the site is an international site.

  3. Select the "Preview" button. A new instance of your browser will be brought up with a preview of the product in it.

  4. Close the browser instance when done previewing.

  5. Select "Back to Find Products" to return to the previous page.

To create a new order and add a product to it (available only to users with the appropriate privileges):
  1. Find the product you wish to add to an order.

  2. Select the "View" icon to the right of the product.  A dialog box will appear.

  3. Enter the quantity of the product to be purchased in the "Quantity" text field.

  4. Select "Add to Cart".

  5. A confirmation box will appear asking if a new order should be started and the product added to the order.  Select "Yes".

  6. The Site Manager screen will refresh and the Customer Service->New Order screen will be displayed.  The selected product will appear in the order.

To customize a product for a locale (international sites only):
  1. Find the product you wish to preview.

  2. Select the "Product Name" or the "Edit" icon to the right of the product name. A new page appears with tabs for "Record Summary", "Attributes", "Images", "Metadata", "Merchandising", "Variants", "Files", "Categories" and "Locales".

  3. Select the "Locales" tab.  The page will refresh and you will see a lists of locales, divided according to the type of product attributes that you can customize.

  4. To customize a product's name, template, description, more information content, image ALT text, meta description, meta keywords, or site search keywords, select the edit icon to the right of the locale in the "Product Attributes" list that you wish to modify them for.  The page will refresh and you will be able to make the appropriate changes.  See Product Attributes by Locale for additional information.   Select "Save Updates".

  5. To customize a product's Manufacturer's Suggested Retail Price, select the edit icon to the right of a locale in the "Product Price Attributes" list that you wish to modify it for.  The page will refresh and you will be able to make the appropriate changes.  See Product Price by Locale for additional information.   Select "Save Updates".  

  6. To customize a product variant's color name, size name, or taxable status, select the edit icon to the right of a locale in the "Product Variant Attributes" list that you wish to modify them for.  The page will refresh and you will be able to make the appropriate changes.  See Product Variant by Locale for additional information.  Select "Save Updates".

In this section

Find a Product

Record Summary

Create a Product

Attributes

Images

Videos

Metadata

Merchandising

Variants

Files

Dynamic Attributes

Categories

Locales

See also

Ensembles

Categories

Catalogs

Refinements

Global Product Updates

Product Types

Attribute Groups

Workflow Management

Automated Categories