The search criteria for searching orders provides multiple ways to find orders. Any combination of search criteria can be entered, but at least one item needs to be entered prior to searching. Search results appear at the bottom of the screen.
Start Date: Enter the beginning date for the time period you are searching in. You can also use the calendar icon to select the date.
End Date: Enter the end date for the time period you are searching in. You can also use the calendar icon to select the date.
Order Number: Enter the order number of the order you are searching for.
Order Placed In: Select the locale of the order you are searching for. This field is used on international sites.
Rewards ID Number: Enter the loyalty rewards number of the customer whose orders you are searching for. This field is available only when the site is using the Relate loyalty awards functionality.
Email Address: Enter the email address of the customer whose orders you are searching for.
Billing Information: This section contains search criteria related to the billing address of the customer.
First Name: Enter the first name of the customer whose orders you are searching for.
Last Name: Enter the last name of the customer whose orders you are searching for.
Address 1: Enter the first address line of the customer whose orders you are searching for. This should correspond to either the shipping or billing address, depending on the button selected above.
Address 2: Enter the second address line of the customer whose orders you are searching for. This should correspond to either the shipping or billing address, depending on the button selected above.
Apartment: Enter the apartment number, if applicable, of the customer whose orders you are searching for. This should correspond to either the shipping or billing address, depending on the button selected above.
City: Enter the city of the customer whose orders you are searching for. This should correspond to either the shipping or billing address, depending on the button selected above.
State/Province: Enter the state/province of the customer whose orders you are searching for. This should correspond to either the shipping or billing address, depending on the button selected above.
Zip/Postal Code: Enter the zip/postal code of the customer whose orders you are searching for. This should correspond to either the shipping or billing address, depending on the button selected above.
Find: Select this to search for orders that match the criteria entered above. If the total number of orders that match the criteria is greater than the number that can be displayed, a message will be displayed at the top of the page. You will need to add additional search criteria in order to narrow your search results.
<#> Results Found: This table contains the orders that were found that match the search criteria.
Billing Name: The name the order was billed to.
Order UUID: The Universally Unique IDentifier for the order.
Order #: The site order number for the order. Selecting the order number will open the order.
Order Date: The date the order was placed.
Order Total: The total amount of the order.