The Find a Customer tab allows you to find a customer. You may search for a customer on any combination of specifics, based on which of the entry fields you fill in. The entry fields available will vary depending on whether you are search for customers associated with a B2C site or customers associated with a B2B site. For general information on working with customers, see the Customers page.
First Name: Enter the first name you are searching for in this text field.
Last Name: Enter the last name you are searching for in this text field.
Email Address: Enter the email address you are searching for in this text field.
Phone Number: Enter the phone number you are searching for in this text field. This field is available only when searching for customers associated with a B2C site.
Rewards Number: Enter the rewards number you are searching for in this text field. This field is available only when searching for customers associated with a B2C site.
Billing Information: Select this option if you wish to search for a customer based on their billing address.
Shipping Information: Select this option if you wish to search for a customer based on their shipping address.
Address 1: Enter the first line of the customer's street address.
Address 2: Enter the second line of the customer's street address.
Apartment: Enter the apartment number of the customer's street address.
City: Enter the city of the customer's street address.
State/Province: Enter the state/province of the customer's street address.
Zip/Postal Code: Enter the zip/postal code you are searching for in this text field. This field is available only when searching for customers associated with a B2C site.
Company: Enter the name of the company the customer works for in this text field. This field is available only when searching for customers associated with a B2B site.
Business Partner Account ID: Enter the ID of the business partner account the customer is associated with in this text field. This field is available only when searching for customers associated with a B2B site.
Business Partner Account Name: Enter the name of the business partner account the customer is associated with in this text field. This field is available only when searching for customers associated with a B2B site.
Find: Select this button to search for customers that match the search criteria you entered. Search results will be displayed below the Find a Customer tab.