This page allows you to view the information available for the order. The information that is displayed varies based on the status of the order, so the fields described below may not be visible with every order. This page is only available for users that have the "order.view" privilege.
Header area: The header area shows various pieces of information about the order, including the date it was placed, its status, and the total of the order.
Order #: The order number that is being reviewed.
Xstore Order #: If the order was generated in the Xstore system, the Xstore order number will be displayed. This field will not be available if the order was not generated in Xstore.
Locate Order #: If the order was generated in the Locate system, the Locate order number will be displayed. This field will not be available if the order does not have a Locate order number.
Date: The date the order was created.
Channel: The source of the order is displayed in this field. If the order was placed on the web, the channel will be displayed as "Online". If the order was placed by the order management system, the channel "Call Center" will be displayed. If the order was place in a store, the channel "Store" will be displayed, along with the store's number, name, and phone number.
Total Merchandise: This field displays the current merchandise total for the order.
Tax: This field contains the amount of tax on the order.
Estimated Shipping: This field contains the shipping costs.
Discount: This field contains the monetary amount of any discounts applied to the order.
Gift Card/Certificate Total: This field contains the monetary amount of any gift cards and/or gift certificates used to pay for the order. This field appears only if gift cards and/or gift certificates were used in payment of the order.
Rewards: This field contains the monetary amount of any rewards used in payment of the order. This field appears only if rewards were used in payment of the order.
Grand Total: This field contains the grand total of the order.
Order Summary: This area lists the items that were purchased in the order.
Style #: This column lists the internal style number of the item.
Name: This column lists the name of the item.
Price: This column lists the price of the item.
Quantity: This column lists how many of the items were purchased.
Discount: This column contains the amount of any discount applied to the item.</li>
Total: This column is the total amount charged for the item, which is price times the number of items purchased, minus any discounts applied.
Detail: Selecting the icon in this column will display a new window, which will contain a summary of the item purchased.
Gift Wrap: This column indicates whether or not gift wrapping was purchased for the item.
Promotion Code, Coupon Code, or Source Code: This section lists any promotions, coupons, or source codes used with the order.
Billing & Shipping: This section lists the billing and shipping addresses for the order. Any gift messages included in the order will also be listed.
Payment Information: This section summarizes the payment information used for the order, including any gift certificates or rewards redeemed.