The Text Body Contents tab allows you to create a text version of the current email.
Name: Enter the name of the email template, as defined in Site Manager. Alphanumeric, up to 255 characters; required.
Subject: The text to display in the Subject line of the email. For Contact Us email templates, the subject you enter here displays in the Email Subject drop down list on the Contact Us form of the customer-facing web site. Note: If this field is blank for a given locale, this email option is not available on the Contact Us form in that locale. Alphanumeric, up to 255 characters; optional.
From: The text to display in the From line of the email. If a From address is not defined for the email template, the system uses the from address defined in the custserv.email site parameter.
To: The email address where the email is sent. This field displays for Contact Us email templates, indicating the internal customer service representative assigned to respond to emails from the customer facing web site. Alphanumeric, up to 255 characters; required for Contact Us email templates.
Body Contents: In the text entry field, enter the email body. Do not use any HTML or other formatting tags.
If you wish to use email tokens in the body, see a list of available tokens here.
Select Preview to see a preview of the email and verify that the formatting is correct.
Contact Us Auto-Response Email Template
Forgot Your Password Email Template
Gift Certificate - Purchaser Email Template
Gift Certificate - Recipient Email Template
Loyalty - Welcome New Members Email Template
Order Cancellation Email Template
Order Confirmation Email Template