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This chapter describes the Oracle Communications Billing and Revenue Management monitoring collection items and metrics provided by Oracle Application Management Pack for Oracle Communications.
Application Management Pack for Oracle Communications enables monitoring Oracle Communications Billing and Revenue Management targets using Oracle Enterprise Manager Cloud Control. A management agent monitors targets for collection items and metrics and sends the data to the management server for presentation.
You can monitor collection items and metrics for the following Billing and Revenue Management targets:
Billing and Revenue Management Manager Collected Items and Metrics
Billing and Revenue Management Pipeline Collected Items and Metrics
You must install and deploy the Application Management Pack for Oracle Communications plug-in on both your management server and host agents before monitoring Billing and Revenue Management targets.
See the following chapters for information about setting up Oracle Communications application monitoring with Enterprise Manager Cloud Control:
Installing Application Management Pack for Oracle Communications
Managing Communications Applications with Enterprise Manager Cloud Control
See "About Conditions that Trigger Notifications" for an explanation of entries and tables included below.
Application Management Pack for Oracle Communications provides default thresholds for critical collection items and metrics. You can configure thresholds for collection items and metrics with default warning or critical thresholds listed as undefined for alert generation. You can also customize the default values for monitored attributes to better suit your environment.
See "Configuring Metric Monitoring Thresholds and Alerts" for information on configuring thresholds.
This section describes the collection items and metrics collected for managed Billing and Revenue Management targets. These components include the Connection Manager (CM), data managers (DM), and other components like the Batch Controller, Universal Event Loader and Enterprise Application Integration (EAI) Manager.
All Billing and Revenue Management component targets have a Response Status collection item that provides target connection status. The Response Status is either up or down.
The management agent checks the Response Status at a default interval of every minute. Enterprise Manager Cloud Control administration console displays a message indicating whether the Billing and Revenue Management component is either up or down on the component's target home page.
Table 5-1 describes the condition that triggers an alert.
The Processes collection item collects the following Billing and Revenue Management component process target statistics at a default interval of every minute:
CPU Usage (%)
Physical Memory Percentage
View the processes information in the Enterprise Manager Cloud Control administration console target home page. There are no conditions for this collection item to trigger alerts.
The LogFileMonitoring metric scans Billing and Revenue Management manager component logs every 30 minutes and notifies the administrator when a text pattern indicating an error is found.
See the section on troubleshooting BRM in Oracle Communications Billing and Revenue Management System Administrator's Guide for information about error codes.
Table 5-2 shows the Billing and Revenue Management LogFileMonitoring condition.
The management agent uses the component_config metric to collect a component's configuration parameters at a default interval of every 10 minutes. Administrators view the collected configuration in the Enterprise Manager Cloud Control administration console. There are no conditions for this metric.
Note: The Billing and Revenue Management Number Manager and System Manager components do not support monitoring with Enterprise Manager Cloud Control. |
See "Viewing Billing and Revenue Management Configurations" for information on viewing configurations in the administration console.
This section describes collection items and metrics collected for Billing and Revenue Management real-time and batch rating pipeline components.
All Billing and Revenue Management pipeline targets have a Response Status collection item that provides target connection status. The Response Status is either up or down.
The management agent checks the Response Status at a default interval of every minute. Enterprise Manager Cloud Control administration console displays a message indicating whether the Billing and Revenue Management component is either up or down. Table 5-3 describes the condition that triggers an alert.
The Processes collection item collects the pipeline processes on the target at a default interval of every minute. There are no conditions for this collection item.
The ElapsedTime collection item collects the following duration data at a default interval of every minute:
Elapsed Time - Days
Elapsed Time - Hours
Elapsed Time - Mins
Elapsed Time - Secs
There are no conditions for this collection item.
The ModuleProcTime metric represents the pipeline module processing time. The management agent updates ModuleProcTime every 30 minutes. The Pipeline target overview page in the administration console displays ModuleProcTime for informational purposes. Table 5-4 shows the condition that triggers a message.
The Input Controller MaxMin metric collects the following pipeline record inputs for the pipeline target every 5 minutes:
Maximum Processing Time (ns)
Minimum Processing Time (ns)
The pipeline target overview page displays this information for monitoring in the administration console. This metric has no conditions.
The Input Controller metric collects the following pipeline Input Control data at a default interval of every 5 minutes:
Processing Time (ns)
Timestamp
This metric has no conditions.
The Output Stats Avg collection item collects the following output stats on the pipeline target at a default interval of every 5 minutes:
Accumulated Txn Processing Time (sec)
Total EDR Count (after transaction ended)
Total EDR Count (real-time)
Total Txn Count
There are no conditions for this collection item.
The Output Stats Table collection item collects the following output stats on the pipeline target at a default interval of every 5 minutes:
Throughput (edrs/sec)
Timestamp
There are no conditions for this collection item.
The management agent uses the pipeline_config metric to collect a pipeline's configuration parameters at a default interval of once per day. Administrators view the collected configuration in the Enterprise Manager Cloud Control administration console.
See "Viewing Billing and Revenue Management Configurations" for information on viewing configurations in the administration console.
System Administrator's Guide
Release 12.1.0.1
E41280-02
July 2014
Oracle Application Management Pack for Oracle Communications System Administrator's Guide, Release 12.1.0.1
E41280-02
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This document describes how to implement and use the Application Management Pack for Oracle Communications.
This document is intended for system administrators and other individuals who are responsible for configuring, managing and maintaining Oracle Communications applications using Oracle Enterprise Manager Cloud Control.
Application Management Pack for Oracle Communications documentation and additional Oracle documentation (such as Oracle Database documentation) is available from the Oracle Technology Network website:
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For more information about Oracle Communications applications, see the product documentation for the respective application.
For more information about the installation, configuration, deployment, and upgrade processes using Oracle Enterprise Manager Cloud Control, see the Oracle Enterprise Manager Cloud Control Documentation.