Release Notes
Release 12.1.0.3
E64962-01
July 2015
This document provides release notes for Oracle Application Management Pack for Oracle Communications releases 12.1.0.2 and 12.1.0.3. Release 12.1.0.3 is a maintenance release that includes the capabilities of 12.1.0.2 and augments them with new features.
This document contains the following sections:
Application Management Pack for Oracle Communications helps you reduce operational costs of managing and monitoring Oracle Communications applications and solutions by helping you achieve high levels of application availability, performance and control.Application Management Pack for Oracle Communications is delivered as a plug-in for the Oracle Enterprise Manager Cloud Control platform that provides operational management for the following Oracle Communications applications:
Business support systems (BSS):
Oracle Communications Billing and Revenue Management (BRM)
Oracle Communications Elastic Charging Engine (ECE)
Oracle Communications Network Charging and Control (NCC)
Oracle Communications Pipeline Configuration Center (PCC)
Oracle Communications Pricing Design Center (PDC)
Operations support systems (OSS):
Oracle Communications ASAP
Oracle Communications Order and Service Management (OSM)
Oracle Communications Unified Inventory Management (UIM)
Integrations:
Oracle Application Integration Architecture for Communications (Oracle AIA)
You use the plug-in with Enterprise Manager Cloud Control to discover, provision, control, patch, monitor, and ensure configuration compliance of Oracle Communications applications in your environment. Not all functions are supported for each application.
For more information about features and application support see Application Management Pack for Oracle Communications System Administrator's Guide.
Application Management Pack for Oracle Communications release 12.1.0.3 includes the following new features:
You can provision OSM with Oracle Real Application Clusters (Oracle RAC) databases.
After discovering an OSM system and its Oracle RAC database, you can associate the OSM system target to the Oracle RAC database target for viewing on the topology page.
You can provision, discover, and monitor OSS targets on Oracle Database 11g and 12c and Oracle WebLogic Server 11g and 12c. The following versions are supported:
OSM:
7.2.4.1 with WebLogic Server 11g and Oracle Database 11g and 12c
7.3 with WebLogic Server 12c and Oracle Database 12c
UIM:
7.2.4.1 with WebLogic Server 11g and Oracle Database 11g and 12c
7.3 with WebLogic Server 12c and Oracle Database 12c
ASAP:
7.2.0.3 with WebLogic Server 11g and Oracle Database 11g and 12c
7.3 with WebLogic Server 12c and Oracle Database 12c
To support WebLogic Server 12c, you supply information for the Oracle Fusion Middleware Repository Creation Utility (RCU) during the procedure for provisioning OSS applications. You must also provide this information for UIM with WebLogic Server 11g.
The provisioning procedure uses this information to create database schemas with RCU as a prerequisite step to setting up the WebLogic Server domain on which the applications will be deployed.
You can monitor and manage compliance for UIM targets and the WebLogic domain on which they are deployed. The compliance rules provided by Application Management Pack for Oracle Communications assess how well your UIM configuration complies with Oracle's recommendations. The compliance rules are targeted at UIM on WebLogic Server 11g.
Application Management Pack for Oracle Communications release 12.1.0.2 includes the following new features:
This section describes the new features for Application Management Pack for Oracle Communications release 12.1.0.2 that apply to BSS.
These features let you quickly install BRM in high-availability mode and upgrade PDC.
You can provision BRM multischema systems with up to 9 secondary database schemas.
You can use the Communications Suite Installation Procedure to upgrade PDC deployments.
This section describes the new features for Application Management Pack for Oracle Communications release 12.1.0.2 that apply to operations support systems (OSS).
These features provide advanced monitoring for OSM and increase the reliability of your OSM configurations.
You can monitor in-depth order, task, infrastructure, and performance metrics for OSM. You can view the metrics for the entire system, or categorized by server, order type, or cartridge.
You can monitor and manage compliance for OSM targets and the WebLogic domain on which they are deployed. The compliance rules provided by Application Management Pack for Oracle Communications assess how well your OSM configuration complies with Oracle's recommendations.
This section describes the new feature for Application Management Pack for Oracle Communications release 12.1.0.2 that applies to integrations.
This feature provides centralized management and monitoring for Oracle AIA Pre-Built Integrations, lets you track and resolve faults at the integration layer, and increases your ability to analyze and diagnose faults.
You can discover and monitor Oracle AIA Pre-Built Integrations targets. The home page for integrations targets shows details about integrated applications, deployed integration packs and composites, fault summaries, and metrics for performance, order throughput, and faults. You can quickly resolve integration faults within Enterprise Manager Cloud Control.
This section describes the new features for Application Management Pack for Oracle Communications release 12.1.0.2 that apply to all applications.
These features enable you to automatically monitor changes made to application targets, provide the ability view a solution as a whole by grouping applications, and increase your ability to analyze and diagnose system faults by showing application and infrastructure relationships.
You can now configure Application Management Pack for Oracle Communications to discover all supported applications automatically.
You can group Oracle Communications targets that comprise a collection of integrated products, as in an Oracle Rapid Service Design and Order Deliver or Rapid Offer Design and Order Delivery solution. You can monitor these grouped targets from a single home page and view the topology for all components at once.
The topology view for application and suite targets includes the relationships between the applications and infrastructure elements, including the Oracle WebLogic Server targets, Oracle Real Application Clusters Database targets, and Oracle Database targets with which the applications are associated.
This section describes the known problems and fixes that apply to release 12.1.0.3. All known problems in this section also apply to release 12.1.0.2.
SR number: 3-10160357431
BugDB number: 20641426
Enterprise Manager Cloud Control discovers only the first entry for each service listed in the BRM pin_ctl.conf file. If you list cloned versions of the ready to use services in pin_ctl.conf, Enterprise Manager Cloud Control will not discover them.
To fix this problem, do the following:
Configure automatic discovery for the BRM instance as described in Oracle Application Management Pack for Oracle Communications System Administrator's Guide.
Run automatic discovery on demand for the BRM instance.
The first entry for each service is discovered.
Promote the discovered BRM service targets.
Open the pin_ctl.conf file for your BRM instance.
Comment out all but one version of each service. For example, if you have already discovered the ready to use dm_oracle and cm services and want to discover the cloned services that follow them:
#dm_oracle dm_oracle_aia #dm_oracle_bre #cm cm_aia #cm_bre
Save and close the file.
Re-run automatic discovery on demand for the BRM instance.
The next entry for each service is discovered.
Promote the discovered BRM service targets and confirm that they appear in the Enterprise Manager Cloud Control BRM system target home page.
Open pin_ctl.conf.
Uncomment all services.
Save and close the file.
SR number: NA
BugDB number: 17581621
When using the Communications Suite Installation Procedure to provision Oracle WebLogic based applications in non-clustered deployments on multiple host targets, application home directories are created on the administration server instead of the target hosts.
In such implementations, use the administration server to access application homes and to control services running on the WebLogic servers on host targets.
SR number: NA
BugDB number: 17517959
During the Communications Suite Installation Procedure interview process, when providing cluster information such as an OSM cluster database service name, an invalid entry causes redundant error messages to appear when adding subsequent target hosts.
To fix this problem, do one of the following:
Select the Defer Validation until Submit check box in the procedure parameter entry screen to prevent validation until all parameters for all target hosts have been entered.
Deselect the target host row causing the error, select the cluster configuration row, and then correct the invalid parameter before proceeding with your configuration.
SR number: NA
BugDB number: 17593991
After provisioning a Billing and Revenue Management instance containing the Batch Controller component the batch_controller process does not start.
To fix this problem you must manually configure and start the Batch Controller for your environment using the instructions in the chapter on controlling batch operations in Oracle Communications Billing and Revenue Management System Administrator's Guide.
SR number: NA
BugDB number: 17593368
The Communications Suite Installation Procedure does not support provisioning of Pipeline Configuration Center with SSL.
There is no workaround.
SR number: NA
BugDB number: 20126953
You can upgrade PDC instances only when the administration server of the WebLogic Server domain is named AdminServer. AdminServer is the name of the administration server for PDC instances that were originally provisioned using Application Management Pack for Oracle Communications. If PDC was provisioned independently of Application Management Pack for Oracle Communications, the administration server might have a different name and upgrade is not supported.
There is no workaround.
SR number: NA
BugDB number: NA
When patching BRM on Solaris environments using Patch Set 10 with Patch 19921037, the following steps on the Procedure Activity page fail:
Stage BRM Solaris Patches
Unzip Solaris BRM Patches
To fix this problem:
Log in to the Enterprise Manager Cloud Control administration console.
From the Enterprise menu, select Provisioning and Patching, then select Procedure Activity.
The Deployment Procedure Manager page appears.
In the Run column, click the name of the failed patching procedure.
The Procedure Steps table for the selected BRM patching procedure appears.
In the Name column, expand the BRM Patching Phase and host name entries.
All of the steps for the BRM patching procedure appear.
Select the check box beside Stage BRM Solaris Patches.
A tab with details about the step appears.
From the Actions menu, select Ignore.
In the Procedure Steps table, select the check box beside Unzip Solaris BRM Patches.
A tab with details about the step appears.
From the Actions menu, select Ignore.
The patching procedure continues automatically.
SR number: NA
BugDB number: NA
After discovering ASAP instances not installed with the Communications Suite Installation Procedure, Enterprise Manager Cloud Control incorrectly reports that the ASAP instance is down.
The Oracle Enterprise Database on which ASAP is configured has a maximum processes number set too low (for example 150). To fix this problem, configure a higher number of maximum server processes available to the ASAP database. See the discussion of recommended Oracle Database initialization parameter settings in Oracle Communications ASAP Installation Guide.
This section lists the known problems and fixes that apply to release 12.1.0.2 only. The problems listed here have been fixed in release 12.1.0.3.
The problems listed in "Known Problems in Release 12.1.0.3" also apply to release 12.1.0.2.
SR number: NA
BugDB number: 20134164
On the home page for ASAP, UIM, and OSM node targets, in the Quick Links region, the WebLogic Server Performance Summary link is broken. When you click this link, nothing happens.
To access the performance summary for the WebLogic Server target on which the ASAP, UIM, or OSM node is deployed:
Log in to the Enterprise Manager Cloud Control administration console.
From the Targets menu, select All Targets.
In the Target Type tree, select ASAP, Unified Inventory Management, or Order and Service Management Node, depending on the type of target for which you want to view server performance.
In the list of targets, click the name of the target you want to view.
In the Summary region, note the server name in the server name in the Deployed On field.
In the System Availability region, click the name of the server listed in Summary region in the Deployed On field.
The home page for the managed server on which the target is deployed appears.
Under the target name, from the WebLogic Server menu, select Monitoring, then select Performance Summary.
The Performance Summary page for the managed server appears.
For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc
.
Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info
or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs
if you are hearing impaired.
Oracle Application Management Pack for Oracle Communications Release Notes, Release 12.1.0.3
E64962-01
Copyright © 2013, 2015, Oracle and/or its affiliates. All rights reserved.
This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws. Except as expressly permitted in your license agreement or allowed by law, you may not use, copy, reproduce, translate, broadcast, modify, license, transmit, distribute, exhibit, perform, publish, or display any part, in any form, or by any means. Reverse engineering, disassembly, or decompilation of this software, unless required by law for interoperability, is prohibited.
The information contained herein is subject to change without notice and is not warranted to be error-free. If you find any errors, please report them to us in writing.
If this is software or related documentation that is delivered to the U.S. Government or anyone licensing it on behalf of the U.S. Government, then the following notice is applicable:
U.S. GOVERNMENT END USERS: Oracle programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, delivered to U.S. Government end users are "commercial computer software" pursuant to the applicable Federal Acquisition Regulation and agency-specific supplemental regulations. As such, use, duplication, disclosure, modification, and adaptation of the programs, including any operating system, integrated software, any programs installed on the hardware, and/or documentation, shall be subject to license terms and license restrictions applicable to the programs. No other rights are granted to the U.S. Government.
This software or hardware is developed for general use in a variety of information management applications. It is not developed or intended for use in any inherently dangerous applications, including applications that may create a risk of personal injury. If you use this software or hardware in dangerous applications, then you shall be responsible to take all appropriate fail-safe, backup, redundancy, and other measures to ensure its safe use. Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications.
Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.
Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation. All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International, Inc. AMD, Opteron, the AMD logo, and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices. UNIX is a registered trademark of The Open Group.
This software or hardware and documentation may provide access to or information about content, products, and services from third parties. Oracle Corporation and its affiliates are not responsible for and expressly disclaim all warranties of any kind with respect to third-party content, products, and services unless otherwise set forth in an applicable agreement between you and Oracle. Oracle Corporation and its affiliates will not be responsible for any loss, costs, or damages incurred due to your access to or use of third-party content, products, or services, except as set forth in an applicable agreement between you and Oracle.