1/16
Contents
Title and Copyright Information
Preface
Audience
Documentation Accessibility
Related Documents
Conventions
1
Introduction to the Connector
1.1
Versions Supported
2
Installing the Connector
2.1
Installation Platforms
2.2
Prerequisites
2.3
Installing the Connector in Enterprise Manager
2.3.1
Installing the Connector if Enterprise Manager is in "Offline" Mode
2.4
Installing and Running the Oracle SCOM Agent
2.4.1
Preinstallation Requirements
2.4.2
Setting Up the Agent Account
2.4.2.1
System Center Operations Manager 2012 Administrator Groups
2.4.3
Installing the Agent
2.4.4
Configuring Agent Notification
2.4.5
Installing the Alert Creator Management Pack
2.4.6
Starting and Stopping the Agent
2.4.7
Uninstalling the Alert Creator Management Pack
2.4.8
Uninstalling the Oracle SCOM Agent
2.4.9
Exporting the Agent Installation Files
2.5
Installing the Microsoft SCOM Web Service
2.5.1
Installing and Running the Microsoft SCOM Web Service on Unix
2.5.1.1
Prerequisites
2.5.1.2
Installing the Web Service on Unix
2.5.1.3
Running the Web Service on Unix
2.5.1.4
Testing the Web Service on Unix
2.5.1.5
Uninstalling the Web Service on Unix
2.5.2
Installing and Running the Microsoft SCOM Web Service on Windows
2.5.2.1
Prerequisites
2.5.2.2
Installing the Web Service on Windows
2.5.2.3
Running the Web Service on Windows
2.5.2.4
Testing the Web Service on Windows
2.5.2.5
Uninstalling the Web Service on Windows
2.5.3
Exporting the Web Service Installation File
2.6
Uninstalling the Connector
3
Configuring the Connector
3.1
Creating a Connector Instance
3.2
Configuring the Connector
3.3
Connector Modes of Operation
3.3.1
Switching to the Alternate Template
3.4
Enabling And Disabling the Connector
3.5
Providing General Settings
3.5.1
Connection Settings
3.5.2
Retry
3.6
Exporting the Template Files
3.7
Deleting the Connector
3.8
Testing the Microsoft SCOM Connector
4
Forwarding Enterprise Manager Events to SCOM
4.1
Setting Event Rules
4.2
Viewing Events in the SCOM Console
5
Working With Event Templates
5.1
Familiarization with Event Templates
5.1.1
Default Templates
5.1.1.1
Create Event Template
5.1.1.2
Update Event Template
5.1.1.3
Formatted Enterprise Manager Description Contents
5.1.1.4
Formatted Alert History Create Contents
5.1.1.5
Formatted Alert History Update Contents
5.1.1.6
Alert History Title
5.1.2
Severity Mapping
5.1.3
Priority Mapping
5.2
Customizing Event Templates
5.2.1
XML Format of Oracle Enterprise Manager Events
5.2.2
Managing Templates in Oracle Enterprise Manager 12
c
5.2.2.1
Edit a Template with Enterprise Manager
5.2.2.2
View Template Code in Enterprise Manager
5.2.2.3
Delete a Template with Enterprise Manager
5.2.2.4
Restore a Deleted Template with Enterprise Manager
5.2.3
Changing a Mapping
5.2.3.1
Modifying Templates
5.2.3.2
Registering Templates
5.2.3.3
Template Customization Example
6
Enabling SSL for Enterprise Manager
6.1
Configuring Enterprise Manager to use SSL
6.2
Installing a Self-Signed Certificate
6.3
Installing a Certificate from a Certificate Authority
6.4
Importing the Web Service Certificate into Enterprise Manager
7
Troubleshooting the Connector
7.1
Diagnosing the Problem
7.2
Troubleshooting Web Service Startup Errors
7.3
JVM Errors
7.4
Using the Correct URL for SCOM Web Service Operations
7.5
Troubleshooting Web Service Operations Errors
7.6
Errors from Oracle Enterprise Manager
7.6.1
Invalid Web Service Credentials
7.6.2
SSL Not Configured in Enterprise Manager
7.6.3
SCOM Web Service Down
7.6.4
Invalid IP Address
7.6.5
Invalid Port Number
7.6.6
Invalid URL Path
7.6.7
Firewall Blocking Access
7.6.8
Unknown Host
7.6.9
Invalid XML Format
7.6.10
SCOM Server Not Operational
7.6.11
Invalid SCOM API Credentials
7.6.12
Wrong SCOM API Permissions
7.6.13
SCOM Agent Not Operational
7.6.14
SCOM Agent Configuration
7.6.15
Management Pack Missing
7.6.16
Alert Create Timeout
A
Customizing Microsoft SCOM
A.1
XML Format of Microsoft SCOM Alerts
A.1.1
Mappings Between XML Format and Alert Field Names
A.1.2
Extended Fields
A.2
Changing Default Port Numbers
A.2.1
Changing the Web Service Port (8080)
A.2.2
Changing the Web Service Port (8443)
A.3
Changing SCOM API Connection Parameters
B
Enterprise Manager Event Samples
B.1
Create Sample
B.2
Update Sample
B.3
Clear Sample
C
Enterprise Manager Event Format
C.1
EMEvent.xsd
C.2
connectorCommon.xsd
C.3
externalEvent.xsd
D
SCOM Web Service WSDL Format
D.1
EventService WSDL
D.2
SCOMService WSDL
E
SCOM 2007 Connector
E.1
Versions Supported
E.2
SCOM 2007 Installation and Customization
E.2.1
Verify Preinstallation Requirements
E.2.2
Verify Agent Account Prerequisites
E.2.3
Determine Ops Mgr Administrator Groups
E.2.4
Add Ops Mgr User Role for Oracle SCOM Agent
E.2.5
Install the Alert Creator Management Pack
E.3
Default Templates
E.3.1
Create Event 2007 Template
E.3.2
Update Event 2007 Template
Index
Scripting on this page enhances content navigation, but does not change the content in any way.