Oracle® Real User Experience Insight

Release Notes

13c Release 1 (13.1.1.1) for Linux x86-64

E66179-03

March 2016

Oracle Real User Experience Insight (RUEI) provides you with powerful analysis of your network and business infrastructure. You can monitor the real-user experience, define Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and trigger alert notifications for incidents that violate them.

RUEI is a Web-based utility to report on real-user traffic requested by, and generated from, your Web infrastructure. It measures the response times of pages and user transactions at the most critical points in your network infrastructure. An insightful diagnostics facility allows Application Managers and IT technical staff to perform root-cause analysis.

This document provides information about the changes introduced to Oracle Real User Experience Insight (RUEI) in release 13.1.1.1. Known issues and limitations are also described. It is recommended that you review its contents before installing the product or upgrading to this version of the product.

This document contains the following sections:

- Section 1, "New Features Included in Release 13.1.1.1"

- Section 2, "Known Issues and Workarounds"

- Section 3, "Bugs Fixed"

- Section 4, "Product Documentation"

- Section 5, "Documentation Accessibility"

Important

If you are upgrading from a release other than the most recent previous release, it is strongly recommended that you review the Release Notes for each of the intermediate releases for information about possible compatibility issues. This information is available at the following location:

http://www.oracle.com/technetwork/documentation/realuserei-091455.html

1 New Features Included in Release 13.1.1.1

This release includes the following new features:

1.1 New User Interface Style

The look and feel of the RUEI user interface has been changed to the Oracle Alta UI system. For more information see:

http://www.oracle.com/webfolder/ux/middleware/alta/index.html

1.2 Traffic Separation Based on Cookie

This release allows you to create RUEI applications, suites or services that can identify specific traffic based on a cookie. When defining a RUEI application, suite or service, you can now specify a cookie name or value that will be used to identify the RUEI application, suite or service traffic.

1.3 Application Specific Session Handling

This release allows you to specify that all sessions are handled as application specific. The global session tracking screen now has an Always use application specific sessions option. If selected, sessions are always handled as application-specific. If two hits are identified as different applications, they never become part of the same session. When unchecked, sessions are handled as application specific only when there is a match on a configured application-specific cookie.

1.4 OAM 11g support

This release includes support for Oracle Access Manager 11g. For more information, see the Configuring the Oracle Access Manager chapter of the Oracle Real User Experience Insight Installation Guide.

1.5 Support for Transport Layer Security protocols versions 1.1 and 1.2

This release provides support for the latest version of the Transport Layer Security protocol which is widely used to secure communications on the Internet. The two new versions supported are TLS 1.1 and TLS 1.2.

In addition, depending on which version of the OpenSSL toolkit is installed on the Collector host, the following features of the TLS1.1 and TLS1.2 may not be available:

- TLS Heartbeat messages

- Ability to use the Camellia set of cipher suites

The default versions of the OpenSSL toolkit included with Oracle Linux 5 and Oracle Linux 6.0 up to and including Oracle Linux 6.4 (OEL6.0 to OEL 6.4) do not support these features. The features will be available on Oracle Linux 6.5 and later.

1.6 Performance Optimizations

This release improves performance of RUEI, especially regarding session diagnostics.

2 Known Issues and Workarounds

The following issues are associated with this release:

2.1 EUS Daily Synchronization Job

With Enterprise Manager 13c, there is a new service level target, called an End User Service (EUS) corresponding to each RUEI Application, Suite or web service. The EUS has the same name as the RUEI Application, Suite or web service, and is used to create a business application. A daily synchronization job is automatically created to maintain End User Services (EUS) entry details corresponding to each RUEI Application/Suite. If you do not see expected EUS data, you may need to run the job manually.

2.2 Exporting an OAM 11g AES key

The Configuring the Oracle Access Manager chapter of the RUEI Installation Guide incorrectly describes how to export an OAM 11g AES key. Use the following procedure if you need to export this key:

1. Start the WebLogic Server console, for example enter:

$MW_HOME/Oracle_IDM1/common/bin/wlst.sh

2. Connect to the WebLogic Server, for example enter:

Connect('user','password','t3://hostname:port')

3. Run the following WLST command to retrieve the key:

retreiveDiagnosticCookieKey( keystoreLocation="keystoreLocation", password="password")

where keystoreLocation is an existing directory where the output JKS file will be stored, and password is the password used to encrypt the JKS file.

3 Bugs Fixed

The following bugs have been fixed in this release:

Table 1 Bugs Fixed in 13.1.1.1 Release

Bug Number

Description

18797492

IMPLEMENT TLS1.2 AEAD CIPHERS (AES_GCM)

18797525

IMPLEMENT TLS1.2 SESSION RESUMPTION WITHOUT SERVER-SIDE STATE (RFC5077)

19695934

RUEI DASHBOARD HAS HYPERLINKS IN REPORT LEGEND THAT DO NOT DO ANYTHING

20007432

EVENT LOG ERROR : PROJECT WG - ERROR INITIALISING TRANSACTIONS

20351956

CANNOT REPORT KPI TARGET DECIMAL VALUE

20361451

ISSUE WITH COLLECTOR MEMORY ALLOCATION

20386028

HOVER IMAGES SHOULD BE TREATED AS HEARTBEATS IN FUS

This bug fix will categorize hover images as heartbeats, decreasing page load-time. However, it may also decrease the amount of pages detected, that is, page hits also decrease if a page contains hover hits.

20436074

DATA PROCESSING COULD NOT KEEP UP WITH THE AMOUNT OF TRAFFIC

20507276

SBL - WAITFORCMD SIEBEL COMMAND CAUSES PAGELOADTIME TO SOAR

20557599

ADF APPLICATION PAGES NOT BEING SPLIT PROPERLY

20561149

DASHBOARD WIDGET Y-AXIS OFFSET WHEN INFORMATION MESSAGE APPEARS

20567094

UNABLE TO REVOKE ADMIN PRIVILEGES IN RUEI

20636550

SOMETIMES TWO PAGES BECOMING ONE IF SECOND IS GET ONLY

20643117

COLLECTOR SEGMENTATION FAULT 12.1.0.7.1 - SSL HANDSHAKE

20646887

JDE IMPORT:ORA-00001:UNIQUE CONSTRAINT (UXINSIGHT.C_SUITE_CAT_DATA_UNQ) VIOLATED

20659655

COLLECTOR SEGMENTATION FAULT 12.1.0.7.1 - HIGH BANDWIDTH

20684907

REQUEST HEADER CONTENT IS NOT REPORTED IN FUNCTION DIAGNOSTICS

20713206

RUEI: CAPITALIZATION ON CLIENT DEVICES

20761721

RUEI_LIBRARY.JS SHOWS WRONG EXAMPLE

20762761

KPI PREREQUISITE IS MET, BUT KPI BEHAVES LIKE IT IS NOT MET

20794441

TEST: NEED 2K APP PIPELINE TEST

20804282

REQUEST CONTENT NOT DISPLAYED IN FUNCTION DIAGNOSTICS / REPLAY

20856577

PAGE SERVER TIME (%) FOR KEYPAGES INCORRECT

20857140

INCORRECT CUSTOM DIMENSION IN BROWSE DATA

20858168

ADD POINTER IN LOGS IF FORMS_RUEI_SEND_FORM_NAME WAS SEEN

20859660

MONITORED PAGES IN RUEI APP CONFIG INCLUDES PAGES REFERENCED BY DELETED KPIS

20865782

APPLYING PATCH 20849706 ON EL5 CAUSES UI TO STOP WORKING

20904206

EBS POST ARGUMENTS TRUNCATED

20904254

MAKE API KEY A VARIALBE IN RUEI_LIBRARY.JS

20927006

CANNOT DISABLE REPLAY

20929952

CANNOT ACCESS RUEI REPORTS WHEN EMAIL IS SENT TO GMAIL/CHROME

20939055

SEVERE PERFORMANCE DEGRADATION IN VIEWING DATA WITH DATA GROWTH

20955468

PAGE HANDLING FOR THE PAGE NAMING SCHEME "HTTP METHOD AND URL"

20982743

BEHAVIOR OF KPIS SEEMS DIFFERENT SINCE UPGRADING TO RUEI 12.1.0.7.2

20988553

LOGR DOES NOT OUTPUT ANY DATA DURING CONFIGURATION CHANGE

21022753

FAILED TO UPGRADE FROM 12.1.0.3 TO 12.1.0.7

21034628

RUEI RELEASE 12.1.0.7.3 BAR CHARTS DO NOT FILL WINDOW AS IN PREVIOUS RELEASES

21075085

CANNOT DELETE MESSAGE TRANSLATION

21082782

CAN NOT SET FILTER ON WIDGET WITH 'LAST 5 MINUTES' TIMEFRAME

21104911

CUSTOM DIMENSIONS DOES NOT SHOW IN SESSION DISPLAY CONFIGURATION

21109898

REQUEST TO RESTORE 'ALL TRAFFIC' METRIC DEPRECATED IN RUEI 12.1.0.6 ONWARDS

21119657

ADD INCREMENTAL CHECK TO RUEI-CHECK.SH

21134821

INCORRECT BASE HREF FOR REPLAY PAGES

21154145

HITS WITH > 5000 MS END TO END TIME DON'T SHOW UP IN SESSION DIAGNOSTICS

21194576

RUEI UI AND "ASMON" OUTPUT SHOULD DISPLAY MORE THAN 12 NETWORK INTERFACES

21223539

INTERNAL ERROR (DOUBLE FREE IN MEMORY POOL MBUF POOL)

21246577

KPI SQL DOES NOT FULLY ADOPT DB_CORE_DOP_KPI

21271758

JDE - ONE CLICK DOES NOT EQUAL ONE PAGEVIEW

21351001

UPGRADE TO THE CURRENT RUEI RELEASE (12.1.0.7.3)

21442851

CANNOT ADD IP ADDRESS ORIGIN, EMPTY REGION

21536207

XPATH NOT EXTRACTED FOR SERVICE APP

21620108

PROCESSING IS DELAYED FOR EXTENDED TIME DURING PEAK LOAD

21620990

FSR EXPORT DOES NOT DISPLAY THE SCREENSHOTS

21697863

COLLECTOR CRASHING AFTER UPGRADE TO 12.1.0.7.4

21701105

ERROR WITH OHS: PREG_REPLACE(): COMPILATION FAILED: THIS VERSION OF PCRE IS N...

21838283

REPORT DATA RETENTION PROJECTION ALWAYS ADD BI DATA IN THE CALCULATION

21839286

ERROR - *** ABORT: PP_RING.C, 103, "PP_RING READ TIMEOUT"

21866037

FUNCTION DIAGNOSTICS: ORA-00904: "T"."MATCH_ID": INVALID IDENTIFIER]

21924127

HELP > PRODUCT WEBSITE RESULTS IN 404

22085296

KPI PROCESSING DELAY

22125273

FUNCTION DIAGNOSTICS IS FAILING WITH ORA- ERRORS

4 Product Documentation

The latest version of the product documentation is available via the link below:

http://www.oracle.com/technetwork/documentation/realuserei-091455.html

5 Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc.

Access to Oracle Support

Oracle customers that have purchased support have access to electronic support through My Oracle Support. For information, visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info or visit http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs if you are hearing impaired.

Oracle Real User Experience Insight, 13c Release 1 (13.1.1.1) for Linux x86-64

E66179-03

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