9. Customer Correspondence

This chapter explains the various types of advices and notices generated at each stage, for the type of contract that the Deposits module handles.

This chapter contains the following section:

9.1 Advices and Notices

This section contains the following topics:

9.1.1 Generating Advices and Notices

Once the event is authorized, you can generate various types of advices and notices at any time of the day. You can also specify the media through which these advices can be sent. For all the advices and notices discussed here the samples are given below.

To generate the advice, click on Outgoing Message Browser, under Messages in the Application Browser.

The format and contents of the advices can be configured for your requirements. However, the default advice formats are available when Oracle FLEXCUBE is shipped to you.

Advices are generated to intimate the customer of the following:

Initiation of the deposit

You can generate an advice on the initiation of a deposit to inform the customer about the details of the initiated deposit. Along with details of contract initiation you can also generate details about interest payment in the advice.

Changes to the terms of the deposit during its tenor

You can generate this advice to notify the customer about amendments made to the terms of the deposit.

Rollover of the deposit

You can generate this advice to notify the customer about the roll-over of the deposit.

Unclaimed Deposit Notice

When a deposit is not liquidated even after the maturity date, it acquires an unclaimed status. You can generate an advice to inform the customer that the deposit is unclaimed.

Sample advice generated for deposit Initiation

INITIATION ADVICE FOR A DEPOSIT

Demand Deposits Bearing

Transaction Date : 29 December1997

Our Reference No. : 000DDDB973630007

User Reference No. : ldbl.03 dddb.2

US1005

250 - 20th Street

Washington

D C 20036

WE CONFIRM HAVING TAKEN FROM YOU

Principal Amount

-----------------------------------------------------------

Principal Amount USD 1,500,000.00

Value Date 29 December 1997

Maturity Date 31 January 1998

Tenor 33 DAYS

INTEREST/FEE DETAILS

Description Amount CCY Rate Interest Basis

---------------------------------------------------------------

INTEREST - USD 10 30[Euro]/360

---------------------------------------------------------------

Transaction on Initiation

---------------------------------------------------------------

Component Value Date Account Amount CCY

---------------------------------------------------------------

Component Description Account Branch

---------------------------------------------------------------

LDTAX3_AMT 29 December 1997 CORCUL-US1005-011 100.00 USD

Tax amount Tag LDTAX3_AMT 000

PRINCIPAL 29 December 1997 CORCUL-US1005-011 1,500,000.00 USD

Principal Amount 000

---------------------------------------------------------------

OUR PAYMENT SCHEDULE WILL BE AS GIVEN BELOW

Component Amount CCY

---------------------------------------------------------------

Schedule Date : 29 January 1998

PRINCIPAL 750,000.00 USD

Schedule Date : 31January 1998

INTEREST 12,708.25 USD

PRINCIPAL 750,000.00 USD

---------------------------------------------------------------

SETTLEMENT DETAILS

---------------------------------------------------------------

Component Dr/Cr Br Account CCY

---------------------------------------------------------------

INTEREST P 000 CORCUL-US1005-01USD

11

INTEREST P 000 CORCUL-US1005-01USD

11

LDTAX3_AMT R 000 CORCUL-US1005-01USD

11

LDTAX5_AMT R 000 CORCUL-US1005-01USD

11

PRINCIPAL R 000 CORCUL-US1005-01USD

11

PRINCIPAL_INCR R 000 CORCUL-US1005-01USD

11

PRINCIPAL_LIQD P 000 CORCUL-US1005-01USD

11

---------------------------------------------------------------

9.1.2 Advice Generated for Roll-over of Deposit

ROLL-OVER ADVICE FOR A DEPOSIT

Demand Deposits Bearing

Transaction Date : 31 January 1998

Our Reference No. : 000DDDB983630003

User Reference No. : dddb'ldbl.03

US1005

250 - 20th Street

Washington

D C 20036

THE CONTRACT HAS BEEN ROLLED-OVER WITH FOLLOWING DETAILS:

Principal Amount

---------------------------------------------------------------

Old Principal Amount USD 1,500,000.00

Principal Amount USD 765,250.00

Value Date 31 January 1998

Maturity Date 04 March 1998

Tenor 33 DAYS

INTEREST/FEE DETAILS

Description Amount CCY Rate Interest Basis

---------------------------------------------------------------

INTEREST - USD 12 30[Euro]/360

ROLLFEES 20,000.00 USD - -

-----------------------------------------------------------

Transaction on Initiation

---------------------------------------------------------------

Component Value Date Account Amount CCY

---------------------------------------------------------------

Component Description Account Branch

---------------------------------------------------------------

PRINCIPAL_LIQD 31 January 1998 CORCUL-US1005-011 750,000.00 USD

Principal Amount Liquidated 000

ROLLFEES 31 January 1998 CORCUL-US1005-011 20,000.00 USD

Rollover Fees 000

---------------------------------------------------------------

OUR PAYMENT SCHEDULE WILL BE AS GIVEN BELOW

Component Amount CCY

---------------------------------------------------------------

 

Schedule Date : 02 March 1998

PRINCIPAL 382,625.00 USD

Schedule Date : 04 March 1998

INTEREST 8,417.50 USD

PRINCIPAL 382,625.00 USD

---------------------------------------------------------------

SETTLEMENT DETAILS

---------------------------------------------------------------

Component Dr/Cr Br Account CCY

---------------------------------------------------------------

INTEREST P 000 CORCUL-US1005-011 USD

INTEREST P 000 CORCUL-US1005-011 USD

LDTAX3_AMT R 000 CORCUL-US1005-011 USD

LDTAX5_AMT R 000 CORCUL-US1005-011 USD

PRINCIPAL R 000 CORCUL-US1005-011 USD

PRINCIPAL_INCR R 000 CORCUL-US1005-011 USD

PRINCIPAL_LIQD P 000 CORCUL-US1005-011 USD

ROLLFEES P 000 CORCUL-US1005-011 USD

---------------------------------------------------------------

9.1.3 Advice Generated for Amendments on Deposit

AMENDMENT ADVICE Date : 31 January 1998

Reference No. : 000DDDB980310001

Related Reference :

US1007

7000 Construction Court

San Diego

CA 92121

The Contract has been Amended. The new details are as follows :

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Value Date of Amendment : 10 February 1998

===============================================================

COMPONENT OLD RATE NEW RATE

===============================================================

INTEREST 5 8

===============================================================

THIS IS A COMPUTER GENERATED ADVICE

NO AUTHORIZED SIGNATURE IS REQUIRED

9.1.4 Unclaimed Deposit Notice

UNCLAIMED DEPOSIT NOTICE

------------------------

Demand Deposits Bearing

Transaction Date : 28 February 1998

American Bank , Los Angeles

#51 Woods North Bend Drive

Los Angeles

USA

Our Reference No. : 002DDDB980590002

User Reference No. : 002DDDB000590002

Value Date : 01 January 1998

Maturity Date : 15 January 1998

Contract Currency : USD

Principal Amount : 5,000.00

Outstanding Principal : 5,000.00

DOW Corporation

Address :

2091 East Atlantic Blvd

Pompano Beach

FL 33060

This is to inform you that the deposit has matured and remains unclaimed.

COMPONENT-WISE UNCLAIMED SUMMARY

---------------------------------------------------------------

Component Ccy Total Unclaimed Amount

Component Description

-----------------------------------------------------------

----

INTEREST USD 19.25

Interest

PRINCIPAL USD 5,000.00

---------------------------------------------------------------

THIS IS A COMPUTER GENERATED ADVICE.

NO AUTHORIZED SIGNATURE IS REQUIRED.