You may get request from the customers for change of account branch. Oracle FLEXCUBE allows you to transfer a customer account from one branch of the bank to another. You can also transfer the all accounts that belong to an account class to a different branch at once. This chapter explains the required maintenances and the methods to process account branch transfer.
This chapter contains the following sections:
In order to facilitate this, you need to maintain the branch transfer parameters using ‘Branch Transfer Parameters Maintenance’ screen. To invoke this screen, type ‘CSDACTRP’ in the field at the top right corner of the Application toolbar and click the adjoining arrow button.
Specify the following details:
Transaction Code
Specify a unique transaction code. The system will use this transaction code to post the accounting entries while processing the account balance transfer from one branch to another.
Note
Ensure that the options ‘Account Activity’, ‘Cheque Mandatory’, ‘IC Transaction Count’, ‘IC Turnover Inclusion’ and ‘IC Penalty’ are not checked on ‘Transaction Code Maintenance’ screen.
Transfer Bridge GL
Specify the bridge GL to be used while moving the account balance from one branch to another.
Process Mode
Specify the mode of processing the account transfer. The drop-down list displays the following options:
Choose the appropriate one.
Number of Parallel Jobs
Specify the number of parallel jobs. This is the maximum number of jobs that may be submitted for processing at the same time.
Commitment Frequency
Specify the commitment frequency. While processing the transfer batch, the system will perform commits based on the frequency set here.
This section contains the following topics:
Using Oracle FLEXCUBE, you can transfer a customer account from one branch of the bank to another. The account branch transfer is processed using ‘Account Transfer’ screen. To invoke this screen, type ‘CSDACCTR’ in the field at the top right corner of the Application tool bar and click the adjoining arrow button.
Specify the following details:
Transfer ID
The system generates a unique transfer ID. This will be used as a unique identifier of the account transfer.
Current Branch
Specify the current branch of the account. On processing the transfer, the system will move the account from this branch to the target branch.
Current Branch Name
The system displays the name of the current branch.
Target Branch
Specify the target branch code. The option list displays all valid branch codes maintained in the system. Choose the appropriate one.
On processing the transfer, the system will move the account from the current branch to the branch selected here.
Target Branch Name
Based on the branch code selected, the system displays the name of the target branch.
Regenerate IBAN
Check this box to regenerate IBAN upon branch transfer.
If you select the ‘Regenerate IBAN’ check box, the system performs the following actions:
If you do not select the ‘Regenerate IBAN’ check box, the system performs the following actions:
Transfer Date
Specify the effective date of the account branch transfer. Click the date button to choose a date from the calendar.
The transfer date must be a date in the future. You cannot process the transfer on the current date or a past date.
You need to specify the following account details:
Account Number
Specify the account number that you need to transfer. The option list displays all valid account numbers at the selected branch. Choose the appropriate one.
To view the joint holder’s details of an account and the mode of operation maintained at the account level, place the cursor on the Account Number field and press Ctrl+J.The system displays the ‘Joint Holder’ screen.
For more information on the ‘Joint Holder’ screen refer to the section ‘Joint Holder Maintenance’ in this User Manual.
Account Description
Based on the account selected, the system displays the description.
Customer Number
Based on the account selected, the system displays the customer number.
Customer Name
Based on the customer number selected, the system displays the name of the customer.
Once you have captured the details, save the record. The system will process the account transfer on the transfer date.
You can search and view the details of account branch transfer using ‘Branch Transfer Log’ screen. To invoke this screen, type ‘CSDACLOG’ in the field at the top right corner of the Application toolbar and click the adjoining arrow button.
You can search for the account transfer details based on one or more of the following parameters:
Once you have set the search parameters, click search button. The system displays the account transfers that match the search criteria. Double-click a record to view the details.
To view the joint holder’s details of an account and the mode of operation maintained at the account level, place the cursor on the Account Number field and press Ctrl+J. The system displays the ‘Joint Holder’ screen.
For more information on the ‘Joint Holder’ screen refer to the section ‘Joint Holder Maintenance’ in this User Manual.
Note
The system will not process the account transfer in the following circumstances:
Note
You can transfer all accounts that belong to an account class, from one branch to another, using ‘Account Branch Class Transfer’ screen. To invoke this screen, type ‘CSDACLTR’ at the top right corner of the Application toolbar and click the adjoining arrow button.
Specify the following details:
Transfer ID
The system generates a unique transfer ID. This will be used as a unique identifier of the account class transfer.
Current Branch Code
Specify the current branch of the account class. On processing the transfer, the system will move the accounts that belong to the selected account class from the current branch to the target branch.
Current Branch Name
The system displays the name of the current branch.
Target Branch Code
Specify the target branch code. The option list displays all valid branch codes maintained in the system. Choose the appropriate one.
On processing the transfer, the system will move the accounts that belong to the selected account class from the current branch to the target branch selected here.
Target Branch Name
Based on the branch code selected, the system displays the name of the target branch.
Transfer Date
Specify the effective date of the account branch transfer. Click the date button to choose a date from the calendar.
The transfer date must be a date in the future. You cannot process the transfer on the current date or a past date.
Regenerate IBAN
Check this box to regenerate IBAN upon branch transfer.
If you select the ‘Regenerate IBAN’ check box, the system performs the following actions:
If you do not select the ‘Regenerate IBAN’ check box, the system performs the following actions:
Account Class
Specify the account class that you need to transfer. The option list displays all valid account classes maintained in the system. Choose the appropriate one.
Account Class Description
Based on the account class selected, the system displays the account description.
Once you have captured the details, save the record. The system will process the account transfer on the transfer date.
During Beginning of Day Operations, the system will check the accounts whose transfer date is the current system date. These accounts are processed by the account branch transfer batch (ACDTFRBT), which is triggered as part of BoD operations.
The system verifies the balances of the accounts to be processed. There can be two cases as follows:
Further, the system updates the remaining necessary account information. The new branch code is updated in messages, statements and all branch related information specific to the account.
Note
The system will not process the account transfer in the following circumstances:
Once the details are updated, the system transfers the balance back to the account from the transfer GL.
Auto deposits linked to the account is handled as follows:
In case of a customer portfolio transfer or a bank merger, the accounts will be transferred to the corresponding branch. For further details on customer portfolio transfer and bank merger, refer to the sections ‘Transferring Customer Portfolio’ and ‘Merging of Branches’ in chapter ‘Branch Transfer of Loans’ of Retail Lending user manual.