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Siebel Dealer Administration Guide > Managing Business Rules for Dealers > Process of Creating Business Rule Templates for Dealers > Adding Actions for Dealer Business RulesAfter adding the criteria for the business rule, you select the action that will be performed if the criteria are satisfied. You can also add multiple actions. For example, if you want to send a letter to all of your customers whose hobby is sailing, and you also want a sales representative to contact these customers, you add two actions: sending a letter and adding an activity for the sales representative. This task is a step in Process of Creating Business Rule Templates for Dealers. To add actions for a business rule
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