Bookshelf Home | Contents | Index | PDF |
Siebel Dealer Administration Guide > Managing Warranty Claims > Process of Creating a Prewarranty Authorization > Submitting a Prewarranty Authorization for ApprovalAfter creating the prewarranty authorization, enter the line item details, and verify the entries, the prewarranty is ready to be submitted to the manufacturer for approval. NOTE: If the prewarranty authorization cannot be processed for approval against the validation and processing rules, the prewarranty authorization is routed to the appropriate reviewer for manual approval. Some claims by nature must always be approved manually, which include claims for which the claim type is good will and those for which the claim amount exceeds the predetermined dollar threshold. This task is a step in Process of Creating a Prewarranty Authorization. |
Siebel Dealer Administration Guide | Copyright © 2016, Oracle and/or its affiliates. All rights reserved. Legal Notices. | |