Siebel Chat Guide > Working with Siebel Chat > Verifying That Siebel Chat Is Installed for Siebel Call Center >

Accessing Siebel Chat in Siebel Call Center

The Siebel Chat interface (or chat pane) is a part of the communications panel. The following procedure shows you how to access the chat pane in Siebel Call Center.

To access Siebel Chat in Siebel Call Center

• Click the Communications icon on the menu toolbar in Siebel Call Center.

  The communications panel appears containing a header area, the communications toolbar, the customer dashboard, and the chat pane. The menu toolbar is located on the application banner at the top right side of the application window.