About Siebel Mobile

Siebel Mobile enables you to access Siebel CRM information with your mobile device in real time by permitting you to access a browser-based version of one of the following Siebel Business Applications on your mobile device:

• Siebel Pharma

• Siebel Consumer Goods

• Siebel Sales

• Siebel Field Service

• Siebel Finance

Table 2-2 lists the applications that are supported in connected (online) mode and disconnected (offline) mode. For more information about Siebel Mobile connected applications, see Siebel Mobile Guide: Connected (this document). For more information about Siebel Mobile disconnected applications, see Siebel Mobile Guide: Disconnected.

The URL address that you use accesses a unique mobile-enabled Siebel Application Object Manager and renders the UI using jQuery. jQuery is a JavaScript library or framework that is designed to simplify client-side scripting that employs JavaScript code. Siebel uses jQuery extensively in its client code. For more information about jQuery, go to the jQuery Website at http://jquery.com.

Siebel Mobile is ideal for field sales and service representatives whose access is limited to their mobile device while travelling or in the field with a customer. Siebel Mobile is designed to maximize the following:

• Usability. Siebel Mobile is designed for field sales and service users and are optimized to support frequent tasks in the sales and service cycle.

• Productivity. Siebel Mobile maximizes productivity by enabling you to find the relevant information easily and to complete important activities quickly.

• Collaboration. Siebel Mobile enables you to pass contact information to other contacts, employees, or account team members. When travelling, you can schedule meetings and calls with contacts, employees, account team members, and even account customers.