Managing Parts for Siebel Field Service

A part is an item that you sell to the customer.

The following procedures related to parts and part management are included in this topic:

• "Displaying Part Details"

• "Viewing the Good and Defective Availability Information for a Part"

  
  

  Note: You must complete the relevant setup tasks detailed in Siebel Applications Administration Guide before using the Siebel Mobile application for Siebel Field Service.

  
  

Displaying Part Details

You can display part details by using the Inventory Level list.

To display part details

• Tap the Side Menu icon on the Application banner, and then tap Inventory to display the following:

  • The Inventory Level list in the right pane.

  • The Calendar showing the activity planning information in the left pane.

Viewing the Good and Defective Availability Information for a Part

Complete the following procedure to view the availability information for a part.

To view the availability information for a part  

1. Tap the Side Menu icon on the application banner, and then tap Inventory to display the following:

   • The Inventory Level list in the right pane.

   • The Calendar showing the activity planning information in the left pane.

2. To view the inventory level availability for good parts, select Good from the drop-down menu under Inventory Level.

3. Tap view the inventory level availability for defective parts, select Defective from the drop-down menu under Inventory Level.