Logging In to Siebel Mobile

This topic describes how to log in to Siebel Mobile on your mobile device.

To log in to Siebel Mobile  

1. Start the browser on your mobile device.

2. Type the URL address for the Siebel Mobile connected application in the following format:

   http://<web site domain>/<objmgr_<lang>/start.swe
   

   For example, if the Web site is www.localhost.com and the Siebel Application Object Manager component (Objmgr) is epharmam_enu, cgm_enu, salesm_enu, servicem_enu, or finsm_enu, then the URL is as follows:

   http://www.localhost.com/epharmam_enu/start.swe
   http://www.localhost.com/cgm_enu/start.swe
   http://www.localhost.com/salesm_enu/start.swe
   http://www.localhost.com/servicem_enu/start.swe
   http://www.localhost.com/finsm_enu/start.swe
   

   Do not omit start.swe or use a previous URL (with SWE commands) because the connection to the server might fail. You can also create an icon on your iPad for the mobile application, and tap this icon to start the application, rather than typing the URL address each time to start the application. Siebel Mobile connected applications have their own URL addresses, which are different from the URL addresses that you use to access the Siebel applications on a desktop. You can access Siebel Business Applications with full functionality on your mobile device browser by logging in using the appropriate URL address.

3. Type your login credentials, for example, as follows:

   UserID: JSmith
   Password: password
   

4. (Optional) Tap the HTML5 Browser Compatibility link on the login screen to show your browser's compatibility with HTML5 features.

   HTML5 is a core technology markup language of the Internet and is used to structure and present content on the Web. If an HTML5 feature is not compatible with your browser, then you can tap the question mark icon to review more information about that feature and about the limitations that you might experience in the Siebel CRM application because of its incompatibility.

5. Tap Login.

   When you log in to Siebel Mobile connected applications, you are connected to a unique mobile-enabled Siebel Application Object Manager for the Siebel application. By default, you log in to Siebel Mobile connected applications in connected mode, where you are connected to the Siebel Server.

6. If this is your first time logging in to the application, then accept the Siebel Mobile End User License Agreement when prompted; otherwise, you will not be able to continue.