Reviewing Notification Messages in Siebel Mobile

You can receive notification messages from time to time. Notifications provide a way for administrators, managers, and other users with access to the Message Broadcast view in Siebel CRM to send important information directly to user screens.

You review notification messages in Siebel Mobile by tapping the exclamation icon, which is shown in Figure 4-1, on the application banner. Note the following:

• The counter beside the exclamation icon indicates the number of messages that are waiting for you to read. When there are zero messages, the exclamation icon shows zero.

• If there is one or more message waiting to be read, then the exclamation icon shows the color of the highest priority unread message.

• If there is one or more message waiting to be read that has an Urgent with Alert severity, then the exclamation icon blinks. The exclamation icon stops blinking after the message is read.

• The exclamation icon does not blink if there are messages waiting to be read with only a Normal, High, or Urgent severity.

For more information about enabling and disabling, creating, reviewing, and updating notifications in Siebel CRM, see the chapter about Notifications in Siebel Fundamentals Guide. See also "Configuring Notification Settings for Siebel Mobile".