Siebel CRM Siebel Mobile Guide: Disconnected Siebel Innovation Pack 2016, Rev. C E52427-01 |
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An external application can be configured in Siebel Tools for Siebel Mobile so that you can start it from within the mobile application. For example, you can link contacts to LinkedIn or Facebook so that you will be able to display a contact's LinkedIn or Facebook profile from within mobile applications. The URL link or icon to start an external application appears on the details page in the work area of mobile applications.
You use the Symbolic URL Administration view in Siebel Tools to specify how the HTTP request to the external application should be constructed and to define any arguments and values to be sent as part of the request. For more information about how to configure an external application to start from Siebel Mobile, see Configuring Siebel Open UI and the topic about defining symbolic URLs in Siebel Portal Framework Guide.
Note : Starting an external application from within Siebel Mobile is not supported in offline mode. You must be connected to the Siebel Server and the Internet to start an external application from within your mobile application. |
To start an external application from within a mobile application
Tap the External Application URL link or icon on the details page in the work area.