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Siebel Field Service Guide > Agreements and Entitlements > Process of Administering Entitlements > Defining Pricing Details for Entitlement TemplatesIn the Pricing Details view, you can define entitlement-based pricing for quotes and orders. You can discount products purchased under the agreement. When creating a sales or service order, the user can select an entitlement that applies special pricing. For example, when a product is faulty and needs replacement under the agreement, the full list price is not paid. This task is a step in Process of Administering Entitlements. |
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