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Siebel Field Service Guide > Preventive Maintenance > About Plans and Actions for Preventive MaintenancePM plans define sets of activities for preventive maintenance. Setting up a PM plan includes the following steps:
Service Request TemplatesWhen a preventive maintenance plan is activated, a service request template is used to create service requests. This template includes 1 or more activity templates and holds default values for the following service request fields: Service request templates apply only to preventive maintenance. |
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