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Siebel Field Service Guide > Service Requests and Solutions > Process of Managing Answers > Associating Answers with Service Request Inquires (End User)You associate an existing answer with a service request so that users who access that service request can see that this answer from Oracle Knowledge applies to the service request inquiry. An answer that you associate with a service request appears in the Linked Answers pane of the Find Answers view. When you access the service request again, this answer appears in the Linked Answers view for the service request. This task is a step in Process of Managing Answers. To associate an answer with a service request inquiry
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